Refund as Store Credit

Customer Support DEALPOS
[Updated]

Often your customers come back to your store to exchange product, but the availability of these items is running out, and in your store you can not refund. So this function can be useful if you have the situation. You can make this retur a deposit.

I.Customer Deposit Product for store credit

Step 1. Create Product"deposit" - Type Prepaid Point

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Step 2. Don't forget to set the product point and expiration

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II.Select Invoice to Refund through sell menu

Step 1. Click return - select the invoice to return

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Step 2. Input the deposit product to the cart and change the quantity as credit you want to give.

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*Note: the credit will be added to the customer contact.

 

III. Using Deposit Balance for next transaction

Select the customer name, than click on loyalty point to use the deposit point as payment

 

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