The article describes how to process product return for serialized inventory.
In our system, there are 2 ways to product return:
1. Return with previous invoice number
A. If the customer comes to return product and brings the invoice number which they bought earlier. you can put it by clicking the Return Button
B. Click pay button or press F8 on the keyboard
C. Select the payment method of sales return and then click Ok button or press F2 on the keyboard to finish the transaction
2. Forgot the invoice number.
If in the store, there is a process of return doesn't require an invoice number, you can enter the product with the serial number in return directly. Then give minus (-) in quantity or right click return in that product.
A. Go to Sell Menu - Input Product - Right Click in Product and choose return
B. Double click in product and you can see icon keyboard.
C. After that, fill serial number in note.
D. Click pay button or press F8 on the keyboard
E. Select the payment method of sales return and then click Ok button or press F2 on the keyboard to finish the transaction