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Setup Chat Template For Twilio Account
Setup Chat Template For Twilio Account

How to create a WhatsApp template on Twilio

Stephen avatar
Written by Stephen
Updated yesterday

In the Twilio integration, you need to set up a WhatsApp Template. The WhatsApp Template is intended for sending automatic messages when users receive an OTP. You can follow the step-by-step instructions below for the setup

Step 1. Click Messaging then click Content Template Builder

Content template builder twilio

Step 2. Fill General Information

Fill in the language template and template name

WhatsApp Template twilio

Step 3. Choose WhatsApp Authentication for WhatsApp OTPs

WhatsApp Authentification

Step 4. Fill type button text and click save and submit

Setup Whatsapp Template

Step 5. Check Template after Added

Setup Whatsapp Template

After clicking the Save and Submit button, you can wait until the WhatsApp Template is successfully approved.


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