In selling business activities, sometimes the products ordered by the customer may not match what we provide, or the products ordered have problems, this is very common in sales activities. Therefore we accept return transactions from customers. For return transactions that occur, you can check in the form of a report which will explain how to access it through the explanation below:

Step 1. Open more menu function through reports menu , then select sales return

Report Sales Return

Step 2. Then you can change your filter date ranges and export the data's to .CSV files

Report Sales Return

Sales Return Report



Outlet name


Invoice number


Date of transaction


Product Name


SKU Code Nome


Quantity of product sold


Price of product sold


Total Quantity * Price in currency

You might also like to read this article:

  • If you want to see a sales report with the most sold products, maybe you can check the steps in this article Reports Product Sold.

  • Your business has several types of sales? (Example: Online & Offline Sales) You can check performance by type of sales, please check this article for a more detailed explanation: Report Based on Sales Order Type.

  • You want to see a detailed sales report for a specific period? Please check this article for a more detailed explanation: Report Sales Detail.


Did this answer your question?