When using an Android tablet or mobile device in your store, you may use the DealPOS Mobile App to process sales transactions at the cashier.
If you encounter a Capacitor HTTP Error when logging in to the DealPOS Mobile App, refer to the possible causes and troubleshooting steps below.
I. The cause of the Capacitor HTTP error
A. The Device Date and Time Are Not Set Automatically
When your time and date on your device are not set to automatic. There will be a possibility that the date on your device is not suitable with the Certificate Validity Period. This can prevent the DealPOS Mobile App from connecting properly and cause the login process to fail.
B. The Android Version is Outdated
When you encounter a Capacitor HTTP Error message on your DealPOS App. You might try to check your Android Device Version. You can view your Android version by opening the DealPOS Mobile App and checking the information displayed on the login page.
The minimum Android version required on your device to run the DealPOS Mobile app smoothly and without disruptions is version 14 or higher.
II. How to Resolve the Capacitor HTTP Error Message
A. Set the Device Date and Time Automatically
Follow the steps below to enable automatic date, time, and time zone settings on your Android device.
Step 1. Go to the Settings menu on your Android device
Step 2. Search for the Date and Time Settings
Use the search feature in the Settings menu to find the date and time settings, then select Automatic date and time.
Step 3. Activate the Automatic date and time and Automatic time zone Setup
After enabling these settings, reopen the DealPOS Mobile App and try logging in to your DealPOS account again.
b. Clear your DealPOS app Cache
You might try to Clear your DealPOS app Cache. To clear the DealPOS Mobile App cache, you can follow the steps in this article: Clear DealPOS App Cache
c. Upgrade your Device to be able to use the latest version of Android
If the previous method still doesn't work, you might try to change/upgrade your Device to be able to use the latest version of Android. Since the minimum requirement for the DealPOS app to run smoothly is Android version 14, this information is based on an article from Wikipedia that explains the Android version history table. You can view the article at the following link: Android version history on Wikipedia.
Related Article
To log into the DealPOS mobile app, you can follow this article: How to Login DealPOS on Mobile App
You can set the time zone for your DealPOS account. To set the time zone, you can follow this article: Setting Up Timezone
You might want to clear the DealPOS app cache to resolve some issues: Clear DealPOS App Cache
You can use the Bluetooth printer to be able to print the receipt from DealPOS Mobile. To connect the Bluetooth printer to your DealPOS Mobile App, you can see this article: Pairing Bluetooth Printer to Mobile Device
DealPOS is an online point-of-sale (POS) application specifically designed for retail businesses in categories like Fashion, Minimarkets, Electronics, Fresh Food, and Building Material Stores.
With DealPOS, you can manage both online and offline store inventory in real-time on a single platform. You can also sell through omnichannel (offline and online) as DealPOS integrates with marketplaces (Shopee, Tokopedia, TikTok Shop, Lazada) and instant web stores (Shopify and WooCommerce).
For more detailed financial book-keeping, Books App is available as a
separate accounting application. In addition, stock counting becomes easier with the DealPOS Scanner App, which supports barcode scanning features.