When you're using an Android tab device in your store. You might use the DealPOS Mobile App to make sales transactions at the cashier. When you are logging into the DealPOS mobile app and encounter the Capacitor HTTP error message, you can find guidance on the issue and steps to resolve it below:
I. The cause of the Capacitor HTTP error
a. The date and time on your device are not set to automatic settings
When your time and date on your device are not set to automatic. There will be a possibility that the date on your device is not suitable with the Certificate Validity Period. So it will cause your DealPOS App unable to log in.
b. The Android version is outdated
When you encounter a Capacitor HTTP Error message on your DealPOS App. You might try to check your Android Device Version. You can easily check your Android Version by opening the DealPOS mobile app and seeing it on the Login Interface Page:
The minimum Android version required on your device to run the DealPOS Mobile app smoothly and without disruptions is version 8 or higher.
II. How to Resolve the Capacitor HTTP Error Message
a. Adjust your Device date and time to use the automatic time zone
To adjust the Android's time and date to be automated, you can follow the steps below:
Step 1. Go to the Settings menu on your Android device
Step 2. Search for the Time setting in the Settings menu and click on the Automatic date and time
Step 3. Activate the Automatic date and time and Automatic time zone Setup
When you already set the Automatic date and time, you can try to reopen your DealPOS mobile app and log in again to your DealPOS account
b. Clear your DealPOS app Cache
You might try to Clear your DealPOS app Cache. To clear the DealPOS Mobile App cache, you can follow the steps in this article: Clear DealPOS App Cache
c. Upgrade your Device to be able to use the latest version of Android
If the previous method still doesn't work, you might try to change/upgrade your Device to be able to use the latest version of Android. Since the minimum requirement for the DealPOS app to run smoothly is Android version 8, this information is based on an article from Wikipedia that explains the Android version history table. You can view the article at the following link: Android version history on Wikipedia.
Related Article
To log into the DealPOS mobile app, you can follow this article: How to Login DealPOS on Mobile App
You can set the time zone for your DealPOS account. To set the time zone, you can follow this article: Setting Up Timezone
You might want to clear the DealPOS app cache to resolve some issues: Clear DealPOS App Cache
You can use the Bluetooth printer to be able to print the receipt from DealPOS Mobile. To connect the Bluetooth printer to your DealPOS Mobile App, you can see this article: Pairing Bluetooth Printer to Mobile Device
