When creating a sales transaction, you may encounter a situation where you need to proceed a sales transaction while the products are shipped from a different outlet than the one handling the transaction. This typically occurs when the product you sell is not immediately received by the customer (delivered later) or when you do not keep the product's stock at the outlet where the transaction is made.
To create sales transaction with inventory deducted from another outlet (dispatch from different Outlet), you can read the whole instructions and example below
I. Deduct Inventory From Another Outlet with Fulfillment Now.
Step 1. Click the Sell Menu, Click More Actions and Select Fullfilment.
Step 2. Select the Dispatching Outlet.
Once you have selected the outlet, click the 'OK' button.
Step 3. Input the Products and then Click the Pay Button.
Step 4. Navigate to the Orders Menu and Verify the Fulfillment Details.
As you can see in the image above, the order transaction is recorded from 'Outlet 1 - Tokyo', but the order fulfilment is made from 'Outlet Jakarta'.
II. Deduct Inventory From Another Outlet with Fulfillment Later.
Step 1. Click the Sell Menu, Click More Actions and Select Fullfilment.
Select 'Later (shipped to customer address)' fill in the customer details, and then click the 'Ok' button.
Step 2. Input the Products and then Click the Pay Button.
Once the transactions is completed, click the invoice number.
Step 3. Navigate to the Orders Menu and Verify the Fulfillment Details.
The fulfillment status on the invoice is still unsent or not yet shipped. Click the 'Send' button to dispatch the order.
Step 4. Select the Dispatching Outlet.
Select the dispatching outlet, and the click the 'Add' button.
Step 5. Print the Outbound Logistic Form.
After dispatching the order, you may print the outbound logistics form by clicking the 'Print Receipt' button.
Step 6. Verify the Fullfilment Details.
You can verify the fullfiment status in the 'Logistic' menu and then go to the 'Outbound Logistic' tab.
You can also check the fullfilment status in the 'Orders' menu, and then in the fullfilment section.
Related Articles
To split the shipment quantity of a product. Please refer to the following article:
Split Fulfillment FeatureTo track product stock movement. Please refer to the article below:
How to See Inventory Log/Stock CardTo process a transaction with multiple products, each shipped from a different outlet. Please refer to the article below:
Split Fulfillment Outlets for Each Product
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