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Write Off Customer Invoices
Write Off Customer Invoices
To write off a debt that has not been paid for a long time, or a debt invoice that cannot be paid.
Ryandi Ibrahim avatar
Written by Ryandi Ibrahim
Updated over a week ago

Sometimes there are several invoices that you want to separate if the invoice has not been paid for a long time and is considered paid off for one reason or another.
Write off is one of the features in DealPOS that you can use to get rid of debts that are no longer paid because the customer has not paid off their obligations or you provide bleaching and are considered paid off. The function of the write off itself is to write off hanging accounts payable. The steps are as follows.

Table of Content :

I. Write Off Configuration

Step 1. Go to Setup, Click More Menu, then Select Write Off Option

Setup - More Menu - Write Off Option

Step 2. Input Write Off Option, then Click Save

Add new Write Off Option - Save

II. Write Transaction Off & View Write Off Report

Step 1. Go to Orders, then Write Off Invoice

Go to Orders, Select Invoice with Unpaid/Partial Payment, then Click Write Off.

Add Write Off Payment
Choose Reason

Step 2. Go to Payment, then Select Write Off Tab

Here will display the total Write Off that occurred, you can use a filter to check the Write Off report for a more specific report scope.

Check Write Off Payment Report

Notes: Recently, we put a new column (Percentage, Reason, and Created) to help you manage the report for write-off so it's more detailed.

How to Write Off Customer Invoice Video Tutorial :

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