Have you ever wanted to see invoices that were deleted? Now, you can see invoices deleted in the Orders Menu. The void invoice feature prevents the permanent deletion of invoices. When an invoice is voided, the invoice will go into the recycle bin, so we can confirm again whether the invoice we deleted is correct.
In the recycle bin, we can also restore invoices if we make a mistake when attempting to delete the invoice. There are several steps in the settings to activate this feature.
I. Enable Void Invoice Access
Step 1. Go to Users, Select Group Tab, then Choose Any Group
Choose the group that you want to give access to void invoices.
Step 2. Enable Restore & Erase Voided Invoice Access on Sell Section
Step 3. Scroll Down to Orders Section, Enable Void Invoice, then Click Submit
II. Void Invoice Configuration
Step 1. Go to Setup, Click More Menu, then Select Module
Step 2. Go to Orders Tab, Activate Void Feature, then Click Save
III. Void Invoice on Orders
Step 1. Go to Orders, Choose Invoice to Void, then Click Void
In this case, we try to
Notes :
The orders menu has two kinds of invoices, customer invoice and purchase invoice (supplier bill). Go to the supplier bill tab if the user wants to void the purchase invoice.
Step 2. Click Void Button
Step 3. Invoice was Voided Successfully
Notes :
The voided invoice will move to the recycle bin. When the invoice is voided, the stock has not returned to how it was before the invoice was made. If you want to restore stock, the user must delete the invoice permanently.
IV. Restore or Delete the Invoice
Step 1. Go to Orders, Click More Menu, then Select Recycle Bin
Notes :
Open the recycle bin according to the invoice you want to restore or delete permanently.
Step 2. Select Invoice, then Click Restore or Erase
Before restoring or deleting an invoice, make sure that you have access to RestoreVoid or EraseVoid.
Notes :
Restore: Move the invoice to the order menu
Erase: Delete invoice permanently
How to Enable Void and Restore Sales Invoice Tutorial Video
You might also like to read these articles below :
If you want to track a product from a voided invoice, you can look at the following article How to See Inventory Log/Stock Card
To print bulk invoice: Bulk Print Invoice
To renumber invoice number: Renumbering Invoice Number
