When there is a customer who wants to extend the membership/service package, there is a configuration that can extend the Package/Service when the customer repurchases the same package. For detailed steps, you can follow the explanation below:
Step 1. Go to Setup Menu, Click More Menu, then Choose AddOns
Step 2. Go to Prepaid Package then Enable Configuration
Set Activate at Previous Package Empty config to Yes, then click the save button.
If the configuration is set to Yes, then if some customers purchase the same package but the previous package expiration still remains, the active period of the newly purchased package will not be counted/started if the previous package has not expired yet. You can see the prepaid package expiration date in the contact customer detail.
Related Articles
Just like Park Layout, the Prepaid package also has a customizable Layout, you can configure the Layout configuration for the Prepaid Package service through this article Add Room in Prepaid Package Service
Do you need to calculate incentives for Trainers/Therapists? you can setup through the following article Incentive For Trainer
You can add a Trainer/Therapist to record incentives through this article Adding New Trainer Or Therapists
