When we update the DealPOS version to add new features or fix bugs, there is sometimes a cache issue in the browser that causes minor issues. It may be fixed by clearing the cache on the browser you're using, In this article, we'll show you how to do it on Google Chrome:
I. Using the Keyboard Shortcut
Step 1. Press "Ctrl + Shirt + Del" Button
Step 2. Choose Data & Period to Clear, then Click Clear Data
Notes :
Obliterate the following items from "The Beginning of Time", and "Clear Browsing Data".
II. Using Chrome Interface
Step 1. Click More Setting, and Choose History Twice
Step 2. Click Clear Browsing Data
Step 3. Clear Browsing Data, Cookies, and Cache Files
It will appear to Pop Up Clear Browsing Data, choose "The beginning of time", Check, and "Clear browsing data".
[Tutorial Video] Clear Browsing History on Google Chrome
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If you have a similar problem (cache issue) in the Mozilla browser, follow the steps in this article Clear Browsing history on Mozilla Firefox
If you have a similar problem (cache issue) in the Safari browser, follow the steps in this article Clear Browsing history on Safari
If the CSV file you open from the Export results has disorganized data, it's probably because the Region settings are misconfigured, to resolve this issue, go see this article How to Solve Bad Format in CSV File (Windows OS)
