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Understanding The Omnichannel Order Statuses In The Order Menu
Understanding The Omnichannel Order Statuses In The Order Menu

Track all your marketplace orders in real-time, from new orders to completed ones, with DealPOS Omnichannel.

Ridho Alamsyah avatar
Written by Ridho Alamsyah
Updated over 2 weeks ago

When You're using DealPOS omnichannel apps, you can track order statuses from integrated marketplaces in the Orders menu. The Orders menu displays the status of each order, making it easy to identify transactions that are still pending on the shipment and those that have already been delivered.

By consolidating these details in one place, this feature provides users with a clear overview of their transaction flow, helping businesses stay organized and maintain efficient order management processes.


Order Statuses in DealPOS Omnichannel Apps

dealpos order statuses

Table Properties

Section

Description

New Order

Showing new orders that come from the marketplace. In POS, new orders are recorded as sales orders.

Ready To Ship

Orders from the marketplace that have been converted into customer invoices.

Shipped

Orders from the marketplace that have been sent to the courier.

Completed

Orders from the marketplace that have been received by the Customers.

All

All transactions in the marketplace with any payment and fulfillment/delivery status

Canceled

Orders from marketplace that have been canceled in the marketplace

Download

Download orders from marketplace manually. You can click on this link to see more about the Download order feature

Log

Displaying the download order log. Can be used for troubleshooting when the download order feature is having issues. You can see further information about the order log on every transaction from the marketplace in the following article: Orders Log


[Tutorial Video] Understanding The Omnichannel Order Statuses In The Order Menu


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DealPOS is an online point-of-sale (POS) application specifically designed for retail businesses in categories like Fashion, Minimarkets, Electronics, Fresh Food, and Building Material Stores.

With DealPOS, you can manage both online and offline store inventory in real-time on a single platform. You can also sell through omnichannel (offline and online) as DealPOS integrates with marketplaces (Shopee, Tokopedia, TikTok Shop, Lazada) and instant web stores (Shopify and WooCommerce).

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