A loyalty Point is a promotion in the form of reward points given to customers who buy a product that you sell these points can later be exchanged for the reward products that you have prepared. You can view the details of the Loyalty Points every time customers are earned or redeemed using the Report that we have provided. Follow the steps below to check the details:
I. Loyalty Menu Section
Step 1. Go to Contact - More menu - Loyalty - Current Point
II. Current Point
This section contains the current point balance for all customers
III. Point Earned
This section contains Earned Points from a transaction made
IV. Redeemed Point
This section contains Redeemed Points in a transaction made
V. Loyalty Point Redemption
This section contains accumulative Points redeemed for the selected date
You might also like to read this article:
Are you interested in using Loyalty Points for your membership system? Check this article to configure it: Member Point (Loyalty Program).
If you want to give loyalty points/cashback to customers for specific product purchases, you can check this article: Set extra cashback for a specific product purchase.
For sales transactions that use Loyalty points as a partial payment, you can check this article for more detailed steps: Configuration for Loyalty (Partial Point Payment).