On the omni.dealpos.app, we've updated a Report feature to make it easier for you to keep track of transactions in the marketplace during the last 7 days. The number of transactions that occurred, as well as how many transactions were successful, the wrong status, and missing, will all be displayed in the Sync Logs menu. For a more detailed explanation, you can check the explanation below
Go to DealPOS Omnichannel App, then click the Sync Logs menu, there are several tabs in the Sync Logs menu, including :
Create Order
Convert Order To Invoice
Create Invoice
Create Outbound Logistic
Add Payment
Void Invoice
All
Table of Index from tabs in Sync Logs menu:
Section | Description |
Creates Order | In omnichannel, this refers to the process of creating orders received from various channels (website, app, physical store, marketplace, etc.). All orders are consolidated into a single system. |
Convert Order To Invoice | Once an order is received, it is converted into an invoice for billing purposes. This step simplifies tracking and managing sales across various channels. |
Create Invoice | Manually or automatically creates an invoice for a specific order received through omnichannel. The invoice includes transaction details such as customer name, items, quantity, and price. |
Create Outbound Logistic | Generates documents or processes for shipping goods based on orders from various channels. This process ensures goods are delivered to customers efficiently and seamlessly across all channels. |
Add Payment | Records customer payments made through any channel, whether online (transfers, e-wallets) or offline (cash or card). |
Void Invoice | Cancels an invoice created from an order in any channel. This is usually done if there are errors or if the customer cancels the order. |
All | Encompasses all the above steps in an integrated omnichannel workflow, starting from order creation to delivery, payment, or invoice cancellation. |
Each tab has a similar display to the one as seen below
As you can see, there is a description of 200/OK with a green button, 409/Conflict invoice has ben created, 400/Bad Request usually recorded as the wrong status, and finally, 404/Not Found which is usually a Missing Order and needs to be downloaded manually.
For each existing invoice/order number, you can click it and go directly to the invoice log list concerned. So you can check if there are invoices that are not downloaded automatically.
After clicking on the number that appears, you will be immediately directed to the log page
If you click on the Logs details, there will be a message/notification why the transaction/order cannot be downloaded automatically, for example, you can see the image below here
Related Articles
To synchronize inventory manually, you can check the following article : Manual Inventory Synchronize
When there is a transaction that has not been/failed to be downloaded, you can download the manual order with the following article : Manual Download Order
Uploaded transactions will keep a log, check the following article : Order Log
DealPOS is an online point-of-sale (POS) application specifically designed for retail businesses in categories like Fashion, Minimarkets, Electronics, Fresh Food, and Building Material Stores.
With DealPOS, you can manage both online and offline store inventory in real-time on a single platform. You can also sell through omnichannel (offline and online) as DealPOS integrates with marketplaces (Shopee, Tokopedia, TikTok Shop, Lazada) and instant web stores (Shopify and WooCommerce).