In our latest update to the marketplace.dealpos.the app, we've updated a Report feature to make it easier for you to keep track of transactions in the marketplace during the last 7 days. The number of transactions that occurred, as well as how many transactions were successful, the wrong status, and missing, will all be displayed in the reports menu. For a more detailed explanation, you can check the explanation below:

Go to the

Then click the Report menu, there are several tabs in the Report menu, including:

  • New Order

  • Ready to Ship

  • Shipped

  • Completed

Each tab has a display similar to the one seen below:

Report Order in Marketplace

As you can see, there is a description of 200/OK with a green button, 400/Bad Request with an orange button (usually recorded as the wrong status), and finally, 500/Internal Server Error which is usually a Missing Order and needs to be downloaded manually.

For each existing invoice/order number, you can click it and go directly to the invoice log list concerned. So you can check if there are invoices that are not downloaded automatically.

After clicking on the number that appears, you will be immediately directed to the log page:

If you click on the Logs details, there will be a message/notification why the transaction/order cannot be downloaded automatically, for example you can see the image down here:


You might also like to read this article:

  • To synchronize inventory manually, you can check the following article: Manual Inventory Synchronize.

  • When there is a transaction that has not been/failed to be downloaded, you can download the manual order with the following article: Manual Download Order.

  • Uploaded transactions will keep a log, check the following article: Order Log.

If you are a retail business owner and sell products offline and online stores. you can use DealPOS to manage products, inventory, and orders on one platform. DealPOS made it easier for you to sell omnichannel. Try DealPOS for 14 days for free now :


Did this answer your question?