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Suspend Payment Method
Suspend Payment Method

Suspend your Payment Method to stop using it on your Store

Marissa Arnindia avatar
Written by Marissa Arnindia
Updated over a week ago

In this article, we will guide you on how to suspend the payment method, this will help you to avoid errors when making the payment. In this suspension, we have several common cases :

  • Debit/Credit you also can make this payment method not shown when you do the payment process.

    ex: you are no longer using payment with a certain bank (Mandiri). After you suspend (Mandiri) will not show up when the payment process.

  • QRIS if Midtrans has some problem in their system we can handle it by suspending our payment method temporarily.

I. Suspend Payment Method

Step 1. Go to Setup, Select Any Payment to Suspend

Example :

Debit/Credit (BCA/Mandiri).

You have 2 payments with the card (BCA/Mandiri), and then you want to suspend the Mandiri card.

Choose what payment you want to suspend :

Setup - Choose payment

Step 2. Open Advance, then Set Suspend to Yes

You may choose Mandiri", then scroll down until you find "Advanced" and click, after that, you will see the suspend button and choose "Yes". Lastly, you can save the setup

Turn on Suspend Config

II. Recheck the Change

Step 1. Make a Transaction, then Pay and Choose the Payment Method

"Mandiri Card" Still Showed Before Suspend.

Sell display after suspend

Step 2. Go to the Sell menu, Make a Transaction

Making a new transaction

Step 3. Recheck the Change on the Payment Method List

After you suspend "Mandiri card" is not showing up, as you can see below, only shows: Debit Card, Credit Card, and BCA.

Payment "Mandiri" dissapear

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