In this article, we will guide you on how to suspend the payment method, this is will help you to avoid errors when doing the payment. In this suspension we have several common cases :
Debit/Credit you also can make this payment method not shown when you do payment process.
ex: you are no longer using payment with a certain bank (Mandiri). And after you suspend (Mandiri) will not show up when the payment process.
QRIS if Midtrans have some problem in their system we can handle it by suspending our payment method temporarily.
Table of Content :
I. Suspend Payment Method
Step 1. Go to Setup, Select Any Payment to Suspend
Example : Debit/Credit (BCA/Mandiri)
You have 2 payments with the card (BCA/Mandiri), and then you want to suspend the Mandiri card.
Choose what payment you want to suspend :
Step 2. Open Advance, then Set Suspend to Yes
You may choose Mandiri", then scroll down until you found "Advanced" and click, after that, you will see suspend button and choose "Yes". Lastly, you can save the setup
II. Recheck the Change
Step 1. Make a Transaction, then Pay and Choose Payment Method
"Mandiri Card" Still Showed Before Suspend
Step 2. Go to the Sell menu, Make a Transaction
Step 3. Recheck the Change on Payment Method List
After you suspend "Mandiri card" is not showing up, as you can see below, only shows : Debit Card, Credit Card and BCA.
You might like to read these related articles below :
If the payment method you received has a surcharge, you can add it here : Set Surcharge at Payment
To add a category of payment methods, you can check this article : Adding Payment Method Group
You can also Hide Same Payment Method when Split Paymentto avoid same Payment Method at One Transaction
