In this article, we will guide you on how to suspend the payment method, this is will help you to avoid errors when doing the payment. In this suspension we have several common cases:
Debit/Credit you also can make this payment method not shown when you do payment process.
ex: you are no longer using payment with a certain bank (Mandiri). And after you suspend (Mandiri) will not show up when the payment process.
QRIS if Midtrans have some problem in their system we can handle it by suspending our payment method temporarily.
I. How to Setup Suspend Payment Method
Step 1. Go to the Setup menu and choose what payment you want to suspend
Ex: Debit/Credit (BCA/Mandiri)
You have 2 payments with the card (BCA/Mandiri), and then you want to suspend the Mandiri card.
Choose what payment you want to suspend:
Step 2. You may choose Mandiri", then scroll down until you found "Advanced" and click, after that,t you will see suspend button and choose "Yes". Lastly, you can save the setup.
II. How to Show/Use it
Step 1. Before you suspend the "Mandiri card" still show up
Step 2. Go to the Sell menu, make a new transaction
Step 3. After you suspend "Mandiri card" is not showing up, as you can see below, only shows: Debit Card, Credit Card and BCA
You might like to read these related articles below:
If the payment method you received has a surcharge, you can add it here: Set Surcharge at Payment
To add a category of payment methods, you can check this article: Adding Payment Method Group
You can also Hide Same Payment Method when Split Payment to avoid same Payment Method at One Transaction