In this article, we will guide you on how to suspend the payment method, this will help you to avoid errors when making the payment. In this suspension, we have several common cases :
Debit/Credit you also can make this payment method not shown when you do the payment process.
ex: you are no longer using payment with a certain bank (Mandiri). After you suspend (Mandiri) will not show up when the payment process.
QRIS if Midtrans has some problem in their system we can handle it by suspending our payment method temporarily.
I. Suspend Payment Method
Step 1. Go to Setup, Select Any Payment to Suspend
Example :
Debit/Credit (BCA/Mandiri).
You have 2 payments with the card (BCA/Mandiri), and then you want to suspend the Mandiri card.
Choose what payment you want to suspend :
Step 2. Open Advance, then Set Suspend to Yes
You may choose Mandiri", then scroll down until you find "Advanced" and click, after that, you will see the suspend button and choose "Yes". Lastly, you can save the setup
II. Recheck the Change
Step 1. Make a Transaction, then Pay and Choose the Payment Method
"Mandiri Card" Still Showed Before Suspend.
Step 2. Go to the Sell menu, Make a Transaction
Step 3. Recheck the Change on the Payment Method List
After you suspend "Mandiri card" is not showing up, as you can see below, only shows: Debit Card, Credit Card, and BCA.
Related Articles:
If the payment method you received has a surcharge, you can add it here: Set Surcharge at Payment
To add a category of payment methods, you can check this article: Adding Payment Method Group
You can also Hide the Same Payment Method when Split Payment to avoid the same Payment Method at One Transaction
