The way to synchronize products is by downloading products (Download Products) to retrieve product data from the Seller Center to DealPOS if the product existed in the Seller Center but did not exist in DealPOS or by uploading products (Upload Products) to send product data from DealPOS to the Seller Center if the product existed in DealPOS but not existed in Seller Center.
The last scenario is the products exist on both platforms (DealPOS & Seller Center), so the user only needs to scan the channel, but make sure the product SKU is the same between DealPOS and Channel. When users want to sync a new variant to an existing product, they should add manually the new variant to both platforms (DealPOS and Seller Center), and then scan the channel to integrate the new variant.
For Example, this product Ceviolla Bag has two variants : Brown and Nude on both DealPOS and Shopee.
This product with all of the variants was synchronized (could be checked in DealPOS Omni).
So, we want to add a new variant : Green, and we also want to sync it. Read the following steps for the tutorial.
I. Add New Variant in DealPOS
Step 1. Log In to DealPOS Account
Step 2. Go to Products, then Search & Click the Product
Step 3. Click Edit
Step 4. Add New Variant, Fill Variant Information, then Click Save
Step 5. Check New Variant on the Product List
II. Add New Variant in Seller Center
Step 1. Log In to Seller Center
In this case, we try to log in to Shopee Seller Center. If you have multi-channel, you should open and log in to all of your channels.
Step 2. Go to Products, then Search & Click Edit Product
Step 3. Add New Variant
Step 4. Submit Variant Detail, then Click Update
Notes :
Make sure you input the same product SKU with that product/variant SKU in DealPOS.
Step 5. Check New Variant on the Product List
Notes :
If users have multiple seller center accounts, then users must add the new variant to all of their seller center accounts.
III. Sync New Variant in Omni
The last step after adding new variants on both platforms (DealPOS and Seller Center) is to synchronize them.
Step 1. Go to DealPOS Omni, then Input POS Domain
Step 2. Submit POS Login (Username & Password), then Click Login
Step 3. Go to Product (In POS), then Search & Click Product
Step 4. Check Variant Synchronization
The new variant is not synchronized with the seller center (Shopee).
Step 5. Go Back to Products, then Scan Channel
Wait for the scan channel progress, you could check the scan channel status in the notification menu.
Step 6. Check Variant Synchronization (After Scan Channel)
After the scan channel was complete, try to reload/refresh the products page, then check the synchronization again (Do the third step and the fourth step).
The new variant was synchronized successfully!
Related Articles
If you have a Composite Product on POS, you can try to learn a Scenario Composite Product between POS to Omni Channel
After doing the integration, maybe you need to input the stock of the product by doing Manual Inventory Synchronize
If you have a missing Invoice or unrecorded Invoice from the marketplace in POS, you can try to learn how to Download Orders Manually
If you are a retail business owner and sell products offline and online stores. you can use DealPOS to manage products, inventory, and orders on one platform. DealPOS made it easier for you to sell omnichannel. Try DealPOS for 14 days for free now :
