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Send Customer Invoice Via Apps WhatsApp (Receipt By WhatsApp)
Send Customer Invoice Via Apps WhatsApp (Receipt By WhatsApp)

Sending a customer invoice to the customer's mobile number via WhatsApp using the WhatsApp Business API.

Teguh Warsono avatar
Written by Teguh Warsono
Updated over 2 weeks ago

On DealPOS users can personalize the text content of e-receipt messages sent via WhatsApp. To enable this feature, navigate to the setup menu and update the message template according to your preferences. This allows businesses to add a personal touch such as greetings and promotional messages

Once the custom text is configured, the system will apply it when generating the e-receipt link for WhatsApp. Below is an example of how a personalized message appears when sent to a customer, ensuring a more engaging and branded experience.

Receipt by WhatsApp

Sending receipts to WhatsApp can only be done if you have the WhatsApp application installed on your device (it cannot be done using WhatsApp Web).

To configure the customer invoice via WhatsApp (receipt by WhatsApp), you can see the following article.


I. Configure Receipt Template

Step 1. First you can go to Setup, click More Menu, and click Configuration WhatsApp

Configuration Whatsapp


Step 2. Set Template Receipt and write the template you want to use

Receipt Template

Notes:
Dont forget to click Save button to apply the changes.


II. Create Sales Transaction

Step 1. Go to Sell then Create Transaction

Sales Transaction

Step 2. Input WhatsApp customer number then click Send Receipt

Customer WhatsApp

Step 3. The Template will be Generated on WhatsApp and then You can Send it to the Customer

WhatsApp Receipt

Notes:

Make sure you are logged into your WhatsApp App to be able to directly send the receipt to the customer's number.


Receipt Template

Placeholder

Description

Number

Invoice Number Created on DealPOS.
(INVO33-25-02-00061)

Currency

Rp, $, € , etc.

Amount

Transaction amount paid.
(100.000)

ReceiptLink

Link to generate receipt.

Brand

Brand name store.


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DealPOS is an online point-of-sale (POS) application specifically designed for retail businesses in categories like Fashion, Minimarkets, Electronics, Fresh Food, and Building Material Stores.

With DealPOS, you can manage both online and offline store inventory in real-time on a single platform. You can also sell through omnichannel (offline and online) as DealPOS integrates with marketplaces (Shopee, Tokopedia, TikTok Shop, Lazada) and instant web stores (Shopify and WooCommerce).
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