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How to Set Maximum Invoice Overdue Days For Customers

Prevent customers from making new sales transactions if they have outstanding overdue invoices.

Written by Yansen Yulius

Trust is the foundation of any business, and offering credit payment options to loyal customers is often a powerful strategy for maintaining strong relationships and boosting sales. In an accounting system, each of these accounts receivable will be recorded with its specific amount and days overdue.

However, without the proper controls, accumulating receivables can backfire and jeopardize the company’s cash flow. This is where implementing a Debt Maximum Overdue configuration becomes essential. This article will discuss how to set smart, automated limits to ensure your business continues to expand without sacrificing its financial health.


I. Configure Maximum Overdue for Specific Customer

Step 1. Navigate to Contacts Menu

Navigate to Contacts Menu

Step 2. Click Edit button

Click Edit Button

Step 3. Click Sales & Debt

Sales & Debt

II. Configure Maximum Overdue Globally (All Customer)

Step 1. Navigate to Settings Menu

Maximum Overdua Globally

Step 2. Enter and Click Save

Maximum Overdue Globally

Note:
If you set the maximum overdue here, it will be apply for all customer.


III. Create New Sales Transaction

Step 1. Navigate to Sell menu

Below we will create a backdated transaction

Backdate Transaction

Step 2. Set the Payment as Later

Set the Payment as Later

Step 3. Unpaid Invoice has been Created

Unpaid Invoice

IV. Verify the Credit Invoice Age

Step 1. Navigate to Debt Menu

Click the credit amount

Debt - AR

As you can see below, a customer named Mr. Ridho Warsono has one invoice that has already passed the maximum debt overdue limit of 3 days.

Invoice Age

Step 2. Create New Sales Transaction

When entering the customer's name, an error pop-up appears (as shown in the screenshot below) indicating that the customer has an overdue invoice that has exceeded the limit. This means the customer must pay their debt first.

Create New Sales Transaction

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