In purchasing a product (the current context is Serialized Product), sometimes there are returns because the product received does not match / has problems. Whatever the problem, we need to input the return transaction into DealPOS so we can adjust the returned stock. For the steps you can check the explanation below:

Step 1. Go to Buy Menu - Click Icon Add Item (+)

Add Item

Step 2. Input Product - Ok

Enter the product name and minus quantity (-) according to number of products you want returned and serial of product.

Purchase Return of Serial Number Product - Input QTY & Choose serial code

Step 3. Pay

After the product is input click the Pay button to process the return.

Purchase Return of Serial Number Product - Confirm transaction

Step 4. Return Successful

After the return process success you can check it back in the product variant detail information.

Purchase Return of Serial Number Product - Return Complete

You can see the change in initial stock from 1 to 0 and the returned serial number no longer exists.

Purchase Return of Serial Number Product - Inventory reduced

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