In purchasing a product (the current context is Serialized Product), sometimes there are returns because the product received does not match / has problems. Whatever the problem, we need to input the return transaction into DealPOS so we can adjust the returned stock. For the steps you can check the explanation below:
Step 1. Go to Buy Menu - Click Icon Add Item (+)
Step 2. Input Product - Ok
Enter the product name and minus quantity (-) according to number of products you want returned and serial of product.
Step 3. Pay
After the product is input click the Pay button to process the return.
Step 4. Return successful
After the return process success you can check it back in the product variant detail information.
You can see the change in initial stock from 1 to 0 and the returned serial number no longer exists.
You might also like to read this article:
If you want to make 2 steps for buying process (proposed - approve), you can read the article here: How to Activate Approval when using Buy (2 Steps).
If you want to record supplier contacts in every purchase transaction, you can do the setup described in the following article: Supplier Required in Buy Menu.
For COGS calculation in DealPOS, we have several calculation methods, including Average, LastOrder, and Manual. To set up, the COGS Calculation, go check this article: Setting Up Product's COGS Calculation.