When purchasing serialized products (such as mobile phones or other electronic products with Serial Number), there may be scenarios where a buyer need to return the goods to the supplier due to common issues such as the ordered goods not being as described or being damaged, or any other issues that may happen. We need to input the return transaction into DealPOS so we can adjust the returned stock. For the steps, you can check the explanation below:
Step 1. Go to Buy Menu and Search the Product Name
Step 2. Input Product then Click Ok
Enter minus quantity (-) according to the number of products you want to be returned.
Then, add the serial number of the product and click OK.
Step 3. Make Payment
After the product is input click the Pay button to process the return.
Step 4. Return Successful
After the return process is successful, you can check it back in the product variant detail information then click inventory log.
You can see that there is 1 serialized product out from stock.
Related Articles:
If you want to make 2 steps for the buying process (proposed - approve), you can read the article here: How to Activate Approval when using Buy (2 Steps)
If you want to record supplier contacts in every purchase transaction, you can do the setup described in the following article: Supplier Required in Buy Menu
For COGS calculation in DealPOS, we have several calculation methods, including Average, LastOrder, and Manual. To set up, the COGS Calculation, go check this article: Setting Up Product's COGS Calculation
