In the following article we will explain the steps to do a serialized product return or a product with a serial number.

Step 1. Got to Buy Menu - Click Icon Add Item (+)


Step 2. Input Product - Ok

Enter the product name and minus quantity (-) according to number of products you want returned and serial of product.


Step 3. Pay

After the product is input click the Pay button to process the return.


Step 4. Return successful

After the return process success you can check it back in the product variant detail information.


You can see the change in initial stock from 5 to 4 and the returned serial number no longer exists.

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