When purchasing serialized products (such as mobile phones or other electronic products with Serial Number), there may be scenarios where a buyer, need to return the goods to the supplier due to common issues such as the ordered goods not being as described or being damaged, or any other issues that may happen. We need to input the return transaction into DealPOS so we can adjust the returned stock. For the steps, you can check the explanation below:
Step 1. Go to Buy Menu - Search the Product Name
Notes :
You can find the product name in the column or Click the button (+)
Step 2. Input Product - Ok
Enter the product name and minus quantity (-) according to the number of products you want to be returned and the serial of the product.
Step 3. Pay
After the product is input click the Pay button to process the return.
Step 4. Return Successful
After the return process is successful, you can check it back in the product variant detail information.
You can see the change in initial stock from 1 to 0 and the returned serial number no longer exists.
Related Articles:
If you want to make 2 steps for the buying process (proposed - approve), you can read the article here: How to Activate Approval when using Buy (2 Steps)
If you want to record supplier contacts in every purchase transaction, you can do the setup described in the following article: Supplier Required in Buy Menu
For COGS calculation in DealPOS, we have several calculation methods, including Average, LastOrder, and Manual. To set up, the COGS Calculation, go check this article: Setting Up Product's COGS Calculation
