In some cases, our web apps icon is not available when you open it from your browser, that is because our font apps is blocked by the internet provider. For example: As if it can't be clicked, it can't do PAY, bad display, etc. Here is the step to change the VPN using browsec to enable our icon again.
Step 1. Search Google by Keyword "Download Browsec"
Choose the Chrome/Firefox Extension for Browsec (usually the link is at the top of search).
Step 2. Add to Chrome, then Click Add Extension
Step 3. Click Browsec Icon at Top Right Corner then Turn It On
You can change the region by clicking the change button - Your DealPOS apps will back to normal after you turn the browsec on.
It's recommended to select the virtual region "Singapore" for better connection network when enabling VPN Browsec.
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If you have a similar problem (cache issue) in the Safari browser, follow the steps in this article : Clear Browsing history on Safari
If the CSV file you open from the Export results has disorganized data, it's probably because the Region settings are misconfigured, to resolve this issue, go see this article : How to Solve Bad Format in CSV File (Windows OS)