Once you have authorized your marketplace with our Omnichannel application, you can synchronize your products. There are three options for product synchronization, depending on the data:

Product data exists in the marketplace but is missing in the POS – use the download option.
Product data exists in the POS but is missing in the marketplace – use the upload option.
Product data exists on both platforms (marketplace and POS) – use the scan channel option.

Note regarding the last type of product synchronization: ensure that the product on both platforms uses the same SKU.

Please refer to the instructions below about the Products menu to help you better understand product synchronization in the Omnichannel application.

I. Sold In Channel

In "Sold in Channel," you can view all products that have been synced between the marketplace and the POS. These are indicated by the marketplace logo that appears in the bottom right corner.

II. Not In POS

In "Not in POS," you can view all products from the marketplace that have not been synced. The marketplace logo indicates which marketplace the product belongs to.

If you want to sync all your products from the marketplace, please ensure this tab is empty.

III. Not in Channel

In "Not in Channel," you can view which products do not exist on specific marketplaces. The "Available In" column indicates which marketplaces the product belongs to, while "Not Available In" indicates which marketplaces the product is missing from.

IV. In POS

In this tab, you can view all the products in your POS, regardless of whether they have been synced or not. The marketplace logo will appear in the bottom right corner if the product has already been synced, while "0 Channels" indicates that the product has not been synced to any marketplace.

V. Multiple Listing

In Multiple Listing you can view all products that are using the same SKU or have multiple catalogue in the marketplace.

VI. Channel Statistic

In Channel Statistic you can view the detail statistic of your marketplace.

Properties Table

Column	Description
Live Product	Total of active products in Seller Center (excluding archived products)
Sold In Channel	Total of products that have been synchronized
Product Not In POS	Total of products that have not been synchronized
Last Synch	History of product synchronization

VII. Scan History

In Scan History you can view all the details of Scan Channel including which marketplace channel, date, and user. You can also view by its status (In Progress, Completed, Failed).

To learn more about 2 types of scan channel. Please refer to the following article: Two Type of Scan Channel in Omni App
To synchronize your marketplace inventory. Please refer to the following article: Omnichannel - Inventory Synchronization
To synchronize your marketplace price. Please refer to the following article:
Manual Update Products Price In The Omnichannel Apps

DealPOS is an online point-of-sale (POS) application specifically designed for retail businesses in categories like Fashion, Minimarkets, Electronics, Fresh Food, and Building Material Stores.

With DealPOS, you can manage both online and offline store inventory in real-time on a single platform. You can also sell through omnichannel (offline and online) as DealPOS integrates with marketplaces (Shopee, Tokopedia, TikTok Shop, Lazada) and instant web stores (Shopify and WooCommerce).

For more detailed financial book-keeping, Books App is available as a separate accounting application. In addition, stock counting becomes easier with the DealPOS Scanner App, which supports barcode scanning features.

Products Menu Introduction in Omnichannel