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Sales Return Authorization with Coupon
Sales Return Authorization with Coupon

Generate coupon for giving access to return

Ryandi Ibrahim avatar
Written by Ryandi Ibrahim
Updated over a week ago

A coupon is a ticket or document with a random code that can be redeemed by a customer for a financial discount or return when purchasing a product. Coupons are now used in-store as part of sales promotions.

If your outlet does not allow cashier staff to use sales return access. In this case, authorization is necessary so that your cashier staff can access it if any of your customers want sales returns.

The steps below will explain how to create a coupon promotion for sales returns.

Table of Content :

I. Generate Coupon (Sales Return Authorization)

Step 1. Go to Promotion (Coupon), then Click Add

Promotion Coupon

Step 2. Choose Generated Type

When you want to create a new coupon, you have two ways to generate the code from the coupon itself, that is :

  • Manual Typed : You manually input the coupon code that you want to generate

    Manually Typed Coupon
  • Automatic Typed : You only need to input the number of coupon codes you want to create and total digit of coupon code

    Automatic Generated Coupon

    Note :
    For now on the Promotion Coupon we have provided a Start Date - Expired Date which functions to setup the Coupon to be active at the time you want to specify

Step 3. Select Coupon Type

Select coupon type "Return - Authorization Code to enable Sales Return".

type of coupon

Step 4. Setting Coupon Restriction

You could set the Restriction for some Outlets & a Customer to disable Coupon Usage.

Restriction Outlets & Customer

Step 5. Set Coupon Usage Limit, Started Date, Expired Date and Description, then Submit

coupon properties

Properties :



Data Type

Usage Limit

Many times coupon able to use


Expired Date

you can set the date of expired coupon use





Step 6. Coupon was Created

Coupon to Return invoice has been created.

coupon created

II. Use Coupon to Return Sales Transaction

Step 1. Go to Sell, Make Sales Transaction, then Click Coupon Icon

sell menu

Step 2. Input Coupon Code

input coupon code

Step 3. Apply Coupon, then Choose Return Icon

Return access was opened, click return button and input invoice number which will be returned.

Click return sub menu
input invoice number

Step 4. Process Return Transaction

Click pay to return your invoice.

Invoice return can be created

[Tutorial Video] Sales Return Authorization with Coupon

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