When you use the integration of Jurnal.ID with DealPOS, uploading sales & purchase transactions will of course always happen every day. Sometimes in the process of uploading the transaction, several Invoices are not uploaded successfully due to various factors/causes, therefore we try to present some solutions for the problem of failed uploads that sometimes occur.

I. Deposit to can't be empty / not valid

Common Upload Error Fail Solution - Deposit cannot be empty

Causes:

It can happen when you add a new payment method

Solution:

Mapping that payment method in the Outlets menu

II. Transaction Lines can't be empty / not valid

Common Upload Error Fail Solution - Transaction lines cannot be empty

Causes:

It can happen when you add the new payment method

Solution:

Add new a new tax

III. Custom ID attribute had already been used

Common Upload Error Fail Solution - Custom ID attribute had already been used

Causes :

It's can happen when you are trying to upload an Invoice with the same invoice number or re-upload the invoice that has been uploaded.

Solution:

If the invoice code is duplicated due to re-upload, you can ignore it. If indeed the transaction is different but the invoice code is the same, you can change the transaction code & re-upload the invoice.

IV. Transaction Lines Attributes not Available

Common Upload Error Fail Solution - Transaction Lines Attributes not Available

Causes :

The product on that transaction doesn't exist in Jurnal.ID

Solution :

Try to upload the product in the Products menu at Jurnal.dealpos.app

Common Upload Error Fail Solution - Upload order manually

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