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Common Upload Error Fail Solution
Common Upload Error Fail Solution
Causes of upload error fail and solution to prevent it happen next time
Syakri Ezzan Qomara avatar
Written by Syakri Ezzan Qomara
Updated over a week ago

When you use the integration of Jurnal.ID with DealPOS, uploading sales & purchase transactions will of course always happen every day. Sometimes in the process of uploading the transaction, several Invoices are not uploaded successfully due to various factors/causes, therefore we try to present some solutions for the problem of failed uploads that sometimes occur.

Table of Content :


I. Deposit to Can't be Empty / not Valid

Deposit to Cannot Be Emptied

Causes :

It can happen when you add a new payment method

Solution :

Mapping that payment method in the Outlets menu


II. Transaction Lines Can't be Empty / not Valid

Transaction Lines Can't be Empty

Causes :

It can happen when you add the new payment method.

Solution :

Add new a new tax.


III. Custom ID Attribute had Already Been Used

Custom ID Attribute had Already Been Used

Causes :

It's can happen when you are trying to upload an Invoice with the same invoice number or re-upload the invoice that has been uploaded.

Solution :

If the invoice code is duplicated due to re-upload, you can ignore it. If indeed the transaction is different but the invoice code is the same, you can change the transaction code & re-upload the invoice.


IV. Transaction Lines Attributes not Available

Transaction Lines Attributes not Available

Causes :

The product on that transaction doesn't exist in Jurnal ID.

Solution :

Try to upload the product in the Products menu at Jurnal x DealPOS

Upload Product to Jurnal

Note : If there's a product want to upload doesn't appear on the SKU not in the journal, the most likely case is because the SKU variant code has not been filled in.


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