For orders created through a marketplace, sellers may incur additional charges once the sales transaction has been completed. These charges can include admin fees, service fees, platform commission fees, AMS commission fees, and other applicable costs. These fees are automatically deducted from the total sales amount, with the deduction varying depending on the type of fee.
When using the DealPOS Omnichannel App, these marketplace fees can be recorded automatically whenever a sales transaction is completed. To configure automatic recording of these fees, follow the steps in the guide below:
I. Service Fee Configuration
Step 1. Go to Channel and click one of the marketplace channel that we want to configure
Step 2. Click Edit button and set the Service Fee
Step 3. Select the PaymentSyncType form to Write Off
Table Properties from PaymentSyncType Option
Type | Description |
Never | The payment for the marketplace order will remain unpaid in the POS even the order status in the seller center is completed |
Full | The payment for the marketplace order will be recorded in full, without any deductions (the same amount as the total order value). |
Write Off | The payment for the marketplace order will be marked as Settled once the order has been completed. The payment amount will be reduced by the marketplace service fees, and the deducted amount will be recorded as a Write-Off. |
Step 4. Choose the Write Off Reason
If no Write-Off option is available, you can create a new one by clicking the Plus (+) button next to the field.
Note: To add the write-off reason manually on the POS side, you can read this article: Write Off Customer Invoices
Step 5. There will be a success toaster when the configuration is done
II. View Platform Commission Fee or Marketplace Admin Fee in POS
Step 1. Go to the Orders menu and click the customer invoice from the marketplace with Settled payment status
Step 2. Go to the Payment menu and click Write Off to see the total admin fees on each marketplace
Step 3. Go to Write Off Item to see detailed write off items from all of the marketplaces fee
The marketplace admin fee amount can be automatically calculated in POS. But not all the marketplace admin fees amount can be calculated automatically. You can see the table below to see the list of marketplaces that can automatically calculate the amount from the admin fees:
Channel | Status |
Shopee | Handled |
TikTok shop | Handled (With Limitation) |
Lazada | On Develop |
Woocommerce | Cannot be included (there is no admin fee on woocommerce) |
Shopify | Cannot be included (there is no admin fee on woocommerce) |
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DealPOS is an online point-of-sale (POS) application specifically designed for retail businesses in categories like Fashion, Minimarkets, Electronics, Fresh Food, and Building Material Stores.
With DealPOS, you can manage both online and offline store inventory in real-time on a single platform. You can also sell through omnichannel (offline and online) as DealPOS integrates with marketplaces (Shopee, Tokopedia, TikTok Shop, Lazada) and instant web stores (Shopify and WooCommerce).
For more detailed financial book-keeping, Books App is available as a separate accounting application. In addition, stock counting becomes easier with the DealPOS Scanner App, which supports barcode scanning features.