WooCommerce is a plugin from WordPress for Online Stores / e-Commerce with quite a variety of features. WooCommerce is an Open-Source and can be used for free to sell like e-Commerce. WooCommerce is one of the channels that can be integrated with DealPOS.
The following is an explanation of how to flow transaction that comes from WooCommerce can be recorded to DealPOS. Below is a table containing an explanation of the flow.
I. Status Order Flow
Customer Checkout / Place Order. Order Status will be On Hold on
Invoice was created, the payment status will be Unpaid and delivery status will be Unsent
Order received, admin can check payment made by customer
Admin manually change the Order status from On-Hold to Processing
Payment status will be Paid and delivery status will be Unsent
The payment has been confirmed, now admin can process the order to send the goods to the recipient's destination.
Admin manually changes the Order status from Processing to Complete
Payment status will be Paid and delivery status will be Sent
Order has been received by Customer.
For example, if a customer places an order via the website, the order will be entered into WooCommerce, and you can check the order through the Orders menu.
Orders that have just entered the status will become On Hold in WooCommerce and will be made an Invoice at DealPOS with the status of Unpaid payment and Unsent delivery. In this On Hold process, you can confirm payment, whether the funds/balance billed have been paid or not.
If the balance of funds has been received, you can process the order by changing the order status to Processing manually :
If your order has been received by the customer, you can change the status order at WooCommerce into Completed :
II. Cancel Order Flow
Seller Cancel Order
The invoice that has been made will go to the recycle bin
Seller manually change the Order status from On Hold to Cancelled\
If a customer order wants to be canceled, as an admin you can change the order status to Canceled manually :
You might also like to read these articles below:
If you have products on WooCommerce and trying to create them to POS, you can try to read the Not in POS (Download Product From Marketplace) article.
or You can see other full articles related to the marketplace.
If you are a retail business owner and sell products offline and online stores. you can use DealPOS to manage products, inventory, and orders on one platform. DealPOS made it easier for you to sell omnichannel. Try DealPOS for 14 days for free now :