The following is an explanation of how to flow transaction comes from Tokopedia can be recorded to DealPOS. Below is a table containing an explanation of the flow :

Tokopedia

DealPOS

Description

The customer has paid for the order.

Sales order created

The seller confirmed the order.

Invoice Created the status of unpaid payment and unsent delivery

Unpaid and unsent status because the order has not been sent and the customer has not received the order,

and stock will still be reduced (allocated) even though the seller has not received the order

The order has been sent (has been picked up by the courier)

Invoices whose delivery status is unsent will be sent

The delivery status will immediately be sent when the item is already on the expedition or taken by the courier

Customers accept orders

Invoices that were previously unpaid payment status will become paid

When the customer has pressed accept the order then at DealPOS the payment status will be paid

Cancel Order Flow

Tokopedia

DealPOS

Description

Customer cancel order

The invoice canceled by the customer is not supported. So you need to void manually in POS

For invoices that have been created and then canceled, they will be automatically deleted and go to the recycle bin

Seller cancel order

The invoice that has been made will go to the recycle bin

For invoices that have been created and then canceled, they will be automatically deleted and go to the recycle bin

Return Order Flow

Tokopedia

DealPOS

Description

Customer submits returns

In DealPOS, the transaction will be considered complete with the status of delivery sent and payment paid

If there is a return, a manual edit is needed on the invoice in DealPOS

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