In checking reports, sometimes we compare our total Sales with the Payment we receive, also sometimes the total Sales and Payments are different. Some people think that there is an error in recording or recapitulating the Report, but it's a normal thing and we will discuss in this article why Sales and Payments can have different numbers.

I. Sales

Sales reports will generally display the total of sales made in a period, for example daily, weekly, monthly, and so on. For example, we make daily sales of 3 transactions with a total nominal value of Rp. 3,000,000,-. In today's transaction, we did a sale of Rp. 3,000,000,- , but not in full paid directly, there may be some transactions that are still unpaid, or partially paid.

Why total amount between sales and payment doesn't match? - Sales Explanation

II. Payments

The Payment itself is the money we receive for sales made in a period, for example daily, weekly, monthly, and so on. Still in the same example, of the 3 sales transactions made, one of them is a sale using the debt / later payment method. For example, there is 1 transaction with a total value of Rp. 1.000.000,- is Unpaid, then Payments received are only Rp. 2.000.000,- (less Rp. 1.000.000,- from total sales).

Example for Unpaid Invoice and total Sales :

Why total amount between sales and payment doesn't match? - Payment Explanations

Received Payment Reports show a different number with Total Sales :

Why total amount between sales and payment doesn't match? - Received Payment

This can also be the other way around, the total Payment we receive today is greater than the total Sales. For example, if there was an unpaid transaction yesterday, then it is paid today, so that will cause a larger difference in Payments than today's sales.

III. Why Sales & Payments don't match?

Of course, there are many reasons why the total Sales & Payments are not the same, one of which has been explained above. But the most common reasons why Sales & Payments are not the same are:

  • There are unpaid invoices/debts.

  • There was an invoice payment in the previous period (yesterday, last week, last month)

  • Payments made are inputted by 2 different cashiers (Open Register)

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