In the integration between DealPOS and marketplace channels, there are two types of expiration that you need to be aware of: Token Expired and Shop Expired.

Each has a different purpose and renewal mechanism. Understanding the difference between these two expiration types can help you determine when a marketplace channel connection needs to be renewed automatically or manually to ensure the integration continues to work properly.

Token Expired refers to the validity period of the token used by DealPOS to access an e-commerce platform's API. This token is required for DealPOS to communicate with the connected e-commerce channel.

The token validity period varies depending on the e-commerce channel. Generally, the token will be renewed automatically when certain activities or triggers occur, such as:

Suppose a TikTok token has a validity period of 3 days. After 2 days and 23 hours, an activity triggers the token renewal process. The token's validity period will then be extended for another 3 days. This means the token can continue to be renewed automatically as long as the renewal mechanism works properly and the required triggers occur.

Note: In certain situations, the token may fail to renew automatically, for example, if no trigger occurs before the token expires or if a system error occurs. If the token expires before being renewed, you will need to renew the token manually to restore the integration.

Shop Expired refers to the validity period of the authorization or agreement between DealPOS and an e-commerce platform that allows DealPOS to manage the connected store. This expiration type currently applies only to the Shopee integration. Unlike Token Expired, which can be renewed automatically, Shop Expired has a specific validity period and requires manual renewal.

Suppose the Shopee integration has a validity period of 1 year. During this period, the seller authorizes DealPOS to access and manage the connected Shopee store. As the expiration date approaches, the integration authorization must be renewed to ensure that the connection between DealPOS and Shopee can continue to function. Customers are generally notified approximately 1 week before the Shop Expired date so they can complete the renewal process manually.

Note: Make sure to complete the renewal before the Shop Expired date to avoid disruptions to the integration.

Token Expired refers to a token that can automatically update and doesn't require manual renewal if there are triggers such as test channels, new transactions, or inventory updates. Then, Shop Expired refers to a token that needs to be manually updated within a specific timeframe (e.g., 1 year forward).

DealPOS is an online point-of-sale (POS) application specifically designed for retail businesses in categories like Fashion, Minimarkets, Electronics, Fresh Food, and Building Material Stores.

With DealPOS, you can manage both online and offline store inventory in real-time on a single platform. You can also sell through omnichannel (offline and online) as DealPOS integrates with marketplaces (Shopee, Tokopedia, TikTok Shop, Lazada) and instant web stores (Shopify and WooCommerce).

For more detailed financial book-keeping, Books App is available as a separate accounting application. In addition, stock counting becomes easier with the DealPOS Scanner App, which supports barcode scanning features.