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Configure Channel Integration

Configure outlets, orders, and sync settings for a smooth and efficient sales process.

Stephen avatar
Written by Stephen
Updated this week

After successfully adding a channel on DealPOS Omnichannel apps, we need to set several things, including POS Outlet Configuration, Order Configuration, and Sync Options. This outlet configuration is useful for managing sales records, cutting stock, and displaying current stock. Order configuration is also useful for setting sales order tags, payment methods, and taxes.

If you haven't authorized your Omni App at DealPOS Apps, you can check this article:

There are several other things that will be discussed in this article regarding the configuration of the marketplace channel which you can see below.


Step 1. Go to Channel, then Click Any Channel

(for example Shopee).

dealpos omnichannel

Step 2. Click Edit

Step 3. Configure Channel

Fill in the contents Column.

Notes:

You can choose the type of your marketplace.

Notes:

In configure orders you can add a "Payment Method". For how to add a Payment Method, you can click on the following Article How to Add New Payment Method, "Sales Orders Tag". To add a Sales Orders Tag, you can click on the following Article How to Add New Sales Orders Tag, "Tax".

Notes:

The "Service Fee" setup is used to calculate the Admin Fee from the Marketplace Channel. Service Fee will be recorded as "Write Off" on DealPOS. You also can add a write-off reason for the Marketplace Admin Fee, you can see the following article to see the details on How to Calculate Admin Fee.

Notes:

These advanced properties are not mandatory to be filled, if you input the register column exactly the same as in the article, and your Deal POS doesn't have the "Shopee" register name, the order cannot be downloaded automatically.


Index Properties

Marketplace Setup

Column

Description

Example

Name

Name of your channel

Shopee

Type

The type of marketplace

Shopee V2

Shop ID

Your shop ID number

282951865

Marketplace URL

Your marketplace Link

Multi Warehouse

Configure to Yes if you enable Multi Warehouse feature on your marketplace
​
*Only available on Shopee

Yes or No


Outlet

Column

Description

New Order to

The order that accommodated transactions from Channel

Dispatch Orders from

The outlet that orders will be sent from

Product Inventory

Inventory outlets reduced from


Orders

Column

Description

Payment Method

Payment methods that will be used when the orders are synced from Marketplace to DealPOS

Sales Order Tag

Set type of Orders

Tax

Set the tax that is in use


Synchronize

Column

Description

New Order Sync

Never: Orders not synchronized.

Unpaid: Sync unpaid orders from the channel and create them as Sales Orders.

Paid: Sync only paid orders from the channel and create them as Invoices.

Cancelled Order Sync

Unfulfilled: The POS invoice will always be voided, even if the order is fulfilled.

All: The POS invoice will always be voided, even if the order is fulfilled.

Synchronize Inventory

Permission to allow synchronization inventory from DealPOS to Marketplace

Service Fee

Column

Description

Enable Write Off

Enable for record marketplace service fee in POS as a write-off

Write Off Reason

Reason for write-off

PaymentSyncType

Never: Payment not recorded in POS

Full: Payment recorded without Write Off / Service Fee

Write Off: Payment recorded with Write Off / Service Fee

Advanced

Column

Description

Example

Register

Outlet register name

Shopee

Additional Item

To put extra Items like Complement Product for your Marketplace Orders automatically

Paper Bag

Ignore Cancelled Order For Fulfilled Orders

When this configuration is enabled, fulfilled marketplace orders canceled later will not be auto-voided.

Fulfilled orders β†’ not auto-voided (handle manually)

Unfulfilled orders β†’ still auto-voided

Yes or No

WarehouseID

WarehouseID is used to determine the warehouse where the location is stored.

Usually auto-filled. For Shopee marketplace, this field is typically left blank.

Synchronize Order

Automatically sync your orders from channel to POS

Yes: Include if the channel makes a transaction

No: No Include if the channel makes a transaction

Yes or No

Minimum Inventory

Minimal Inventory on Channel, if product inventory is below minimum inventory will automatically update to 0

1

Automatic Return Process

Enables automatic return processing in POS.


When enabled, return transactions will be automatically processed in POS.


When disabled, no automatic action will be taken and returns must be processed manually in POS.

Yes or No

Size Chart

Image URL for Tokopedia Product Sizechart

Pricebook

Special Price using Pricebook

Pricebook Shopee

Unpaid Order

Yes: Insert order when Unpaid

No: Skip Insert order when Unpaid

Yes or No


[Tutorial Video] Configure Channel Integration


Related Articles

  • After configuring, you need to Sync Products between POS and Omni Channel. But you can learn about it first regarding the Product menu in the Omni Channel Product Introduction article.

  • If the channel sale has already taken place and you want to withdraw product data from the channel to DealPOS, you can read the Not in POS article.

  • If a new channel account is created and you want to upload products from POS to Channel, you can read the In POS article.


DealPOS is an online point-of-sale (POS) application specifically designed for retail businesses in categories like Fashion, Minimarkets, Electronics, Fresh Food, and Building Material Stores.

With DealPOS, you can manage both online and offline store inventory in real-time on a single platform. You can also sell through omnichannel (offline and online) as DealPOS integrates with marketplaces (Shopee, Tokopedia, TikTok Shop, Lazada) and instant web stores (Shopify and WooCommerce).

For more detailed financial book-keeping, Books App is available as a separate accounting application. In addition, stock counting becomes easier with the DealPOS Scanner App, which supports barcode scanning features.

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