Whenever you create a sales transactions from the Sell menu, there will be a Customer invoices that will be created from the sales transactions. The customer invoices made from the sell menu will generate reports based on what you need. For example, you can see the Sales report by products in the Reports menu to see the sales amount based on products that has been sold.
I. Why the Sales Amount in Reports by Products is 0
In the previous version of DealPOS, we cannot see the real sales amount from the sales report by products because we cannot handle the sales amount calculation if there's any discount amount on the invoice level (the sales amount is not included with the deduction from discount amount per-invoice).
But in the latest version of DealPOS (12.4.1) due to the code optimization in the update version, if there's discount amount on the invoice level, the sales amount in the reports by product will also be deducted from the discount amount per-invoice
Due to our new calculation on the sales amount in report by products, the previous transactions from your Reports by product after your DealPOS version is updated will showing 0 amount of Sales. To fix the 0 sales amount, we can recalculate the sales amount in the Reports by products using tools.dealpos.app. To recalculate the 0 sales amount in the report by products, you can read the instructions below:
II. How to Recalculate the Sales Amount in Reports by Products
For the example, here is the reports by products sales amount after update to new version:
Step 1. Go to tools.dealpos.app and login with your DealPOS account
Step 2. Go to Recalculate module and click on Recalculate Net Sales
Step 3. Filter the Date range that you want to fix the Sales amount in Report by Products and click the Calculate button
Step 4. Go back to the Reports by products and check the Sales amount
The sales amount from reports by products is recalculated with the new calculation and not showing 0 amount of Sales
*The recalculate process can only works for maximum 10,000 customer invoices in one ranged dates, if you have more than 10,000 customer invoices you can try to shorten the date range when using Recalculate the Net sales.
If you want to recalculate the cost from a customer invoice, you can read this article: Recalculate Invoice unit cost
You can also recalculate the Supplier Bill and tax by following the steps on this article: Recalculate Supplier Bill and Tax
If you wonder how the previous reports by products works, you can go to this article: Different Profit Amount between Sales Report Product & Detail