Loyalty points, are a reward system used by businesses or brands to show appreciation to their loyal customers. Typically, customers earn points each time they make a transaction or purchase, and these points can be redeemed for discounts on future purchases.
In DealPOS, there are two types of loyalty point validity periods based on their activity. For more details, please refer to the following article:
I. Expiration Type Fixed
The Fixed expiration type means that each point earned from a transaction has its own individual expiration date.
Step 1. Go to Setup, click on More Menu, and then select Application
Step 2. Click on the Loyalty tab then set the Expiration Type to Fixed
Step 3. Create a transaction to Earn Points
Create the first transaction.
Create second transaction.
Step 4. Check the Customer Earned Points
Here, we can see the customer point expiration history for each period based on their transactions.
II. Expiration Type Activity Based
The Activity Based expiration type will refresh the point expiration date each time a new transaction is made.
Step 1. Go to Setup, click on More Menu, and then select Application
Step 2. Click on the Loyalty tab, then set the Expiration Type to Activity Based
Step 3. Create a transaction to Earn Points and check the Customer Points
Create the first transaction on the 15th.
Then, check the customer point expiration date.
Next, create the second transaction on the 16th.
Then, check the customer point expiration date again. Here, we can see that the points have increased, and the expiration date has been renewed.
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DealPOS is an online point-of-sale (POS) application specifically designed for retail businesses in categories like Fashion, Minimarkets, Electronics, Fresh Food, and Building Material Stores.
With DealPOS, you can manage both online and offline store inventory in real-time on a single platform. You can also sell through omnichannel (offline and online) as DealPOS integrates with marketplaces (Shopee, Tokopedia, TikTok Shop, Lazada) and instant web stores (Shopify and WooCommerce).