In certain conditions, you might want some of the customers that registered in your store cannot obtain or get the Points whenever you're using Loyalty Point Membership Program. You can follow the steps below to make some customers disable to obtain or get the points from sales transactions:

I. How to Configure

Step 1. Go to Contacts, click the More menu, and click on the Customer Group

Customer Group Setting

Step 2. Click Add Button and make a new customer group

Add new customer group

You can also use the previously added customer group if you want to disable the loyalty point earned from that customer group

Step 3. Create the customer group (for example Non-Point) and set the Point Disable to Yes. Then click save

Set Loyalty Point Disable Yes

Step 4. Edit one of the Customer's Contact Group to be Non Point group

Edit Customer Group
Edit Customer Group

Step 5. The customer's contact is saved with the new customer's group

Contact Saved

II. How the Configuration Works

Step 1. Set the earn point amount in the Setup menu

Set Earning Point

On the image above, we set the earned point amount as Rp100.000, so whenever a customer makes a sales transaction each Rp100.000, They will obtain 1 Point

Step 2. Make a sales transaction on the Sell menu using the customer with Non point group

Sales Transaction

Step 3. Go to the customer contact and see the loyalty point from that customer contact detail

Customer Loyalty Point Balance

The loyalty point from that customer is still empty even after they have made a transaction before

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