In certain conditions, you might want some of the customers that registered in your store cannot obtain or get the Points whenever you're using Loyalty Point Membership Program. You can follow the steps below to make some customers disable to obtain or get the points from sales transactions:
I. How to Configure
Step 1. Go to Contacts, click the More menu, and click on the Customer Group
Step 2. Click Add Button and make a new customer group
You can also use the previously added customer group if you want to disable the loyalty point earned from that customer group
Step 3. Create the customer group (for example Non-Point) and set the Point Disable to Yes. Then click save
Step 4. Edit one of the Customer's Contact Group to be Non Point group
Step 5. The customer's contact is saved with the new customer's group
II. How the Configuration Works
Step 1. Set the earn point amount in the Setup menu
On the image above, we set the earned point amount as Rp100.000, so whenever a customer makes a sales transaction each Rp100.000, They will obtain 1 Point
Step 2. Make a sales transaction on the Sell menu using the customer with Non point group
Step 3. Go to the customer contact and see the loyalty point from that customer contact detail
The loyalty point from that customer is still empty even after they have made a transaction before
You might like to read these related articles below:
To see the detailed information about Loyalty Point, you can see the article below: Member Point (Loyalty Program)
To see how the point calculation work, you can see this article: Point Configuration Setup
To see the loyalty point report and the current point balance from the customers, you can see this article: Loyalty Point Report and Current Balance
You can also set discounts for specific customers by the customer group, to set the discount by the customer group you can see in this article: Create Customer Group
