In the contact filter menu, you can refine your customer search in various ways. The filter comparator feature allows you to search for a customer based on the following criteria:

Is (Exact Match)
StartsWith (Begins With)
EndsWith (Ends With)
Contains (Includes)

Another function of the filter comparator is to optimize web performance and prevent downtime. For more details, please follow the guide in the article below.

I. How to Use the Filter Comparator

Step 1. Go to the Orders menu, then click the Filter button

Step 2. Check the Customer Filter Comparator option

Example: Number Invoice Teguh Warsono

Comparator	Keyword	Description	Response
Is	Teguh Warsono	Search results are based on characters that exactly match the keyword.	Fast
StartsWith [Default]	Teguh	Search results are based on the first few characters in the keyword.	Fast
EndsWith	Warsono	Search results are based on the last few characters in the keyword.	Slow
Contains	Guh	Search results are based on the characters contained in the keywords being searched for.	Slow

II. How to Set the Default Comparator

Step 1. Go to the Setup menu, select More Menu, then click Module

Step 2. Click the Contact tab, select Customer Filter Comparator, then click Save

For detailed order flow status in Shopee, you can check this article Shopee Order Status Flow in DealPOS
Check this article to find out the promotion scenario from Shopee that already handled on DealPOS Shopee Promotion into DealPOS
To update Shopee Authorization, check this article Renew Shopee Authorization

DealPOS is an online point-of-sale (POS) application specifically designed for retail businesses in categories like Fashion, Minimarkets, Electronics, Fresh Food, and Building Material Stores.

With DealPOS, you can manage both online and offline store inventory in real-time on a single platform. You can also sell through omnichannel (offline and online) as DealPOS integrates with marketplaces (Shopee, Tokopedia, TikTok Shop, Lazada) and instant web stores (Shopify and WooCommerce).