The Force Logout feature is designed to give administrators more control and flexibility over user sessions. Whether you need to end a session due to security concerns, forgotten logouts on shared devices, or to enforce company policies, this feature allows you to instantly log out a user without waiting for them to take action.
By using Force Logout, you can:
Prevent unauthorized access when a device is lost or compromised.
Ensure users follow session policies.
Maintain better control over active logins in your organization.
To guide you through using the Force Logout feature, we’ve divided it into two parts:
I. Force Logout by Login ID
This option allows you to log out a specific user session using their login ID. It’s useful when you need to end access for one user only, such as when an account is compromised or when someone forgets to sign out.
Step 1. Go to Users menu
Step 2. Choose User / Login ID you want to Force Logout
Click Force Logout button
Click OK
At this point, the user will be logged out and a notification like this will appear.
II. Force Logout by User Group
This option lets you log out multiple users at once by selecting a user group. It’s especially helpful for managing sessions in bulk for example, when rotating shifts, resetting access for a department, or applying a new security policy.
Step 1. Go to Users menu
Step 2. Choose User Group you want to Force Logout
Step 3. Choose user you want to Force Logout
Notes:
You can either select all users or a specific user to be forced to log out.
The Force Logout has been successfully completed.
Also at this point, the user will be logged out and a notification like this will appear.
We also record the last time we performed a Force Logout, the log will be recorded in the ‘Revoked at’ property.
Related Articles:
If you want to set the login time restriction to restrict users from being able to enter/use the system on the time or day that you specify, you can see this article: Login Time Restrictions
You can also set the IP restriction. To set the IP address restriction you can follow this article: Setting Login IP Restriction
If you forgot your password, this article might help you: Forgot my Password Feature
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