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Forgot My Password Feature
Forgot My Password Feature

What to do if you forgot your user password when trying to log in to DealPOS

Teguh Warsono avatar
Written by Teguh Warsono
Updated over a week ago

Sometimes you might forget the password you've already set when creating a user for your login to DealPOS. When this happened, you can try to use the Forgot My Password feature on DealPOS to retain your new password and use it to log in to your DealPOS account.

The following steps below will explain to you how to recover your password if you forget your password when you want to log in to your DealPOS account

Step 1. Go to Login Page then Click Forgot Your Password

Open your DealPOS domain link, click on the forgot your password button on the login page.

Forgot password

Step 2. Input Username or Email then click Reset Password

Input using username:

User forgot password

You can retain your new password by inputting the username that has been forgetting the password. The new password will be sent to the username's email that has been registered before :

User Email

Input using email:

Email forgot password

Email successfully sent and you must input OTP

Successfully sent reset password

Step 3. Open your Email then Check your Mailbox

Copy your OTP then paste on OTP Code Verification.

Check Your OTP on Email

Step 4. Create New Password

Create New Password

Step 5. Password was Successfully Changed

Password was Successfully Changed

Notes:

You can also Sign in With Google, to login to your Dealpos account.


Related Articles

  • You can see the latest information about the updated version from DealPOS Web by subscribing to the log information, to get notification about the latest update, you can read this article : How to be Notified on DealPOS Update

  • You can remove the saved password from your google chrome browser for safety reasons, to remove the saved password from the previous login, you can read this article : How to Remove Saved Password Account

  • If you didn't give the user access to go to the User menu to change their own user password, you can try to tell the user to change their own password in their own profile. To change your password using the My Profile menu, you can read this article : My Profile Page


DealPOS is an online point-of-sale (POS) application specifically designed for retail businesses in categories like Fashion, Minimarkets, Electronics, Fresh Food, and Building Material Stores.

With DealPOS, you can manage both online and offline store inventory in real-time on a single platform. You can also sell through omnichannel (offline and online) as DealPOS integrates with marketplaces (Shopee, Tokopedia, TikTok Shop, Lazada) and instant web stores (Shopify and WooCommerce).

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