When you're about to send the Customer Receipt by using e-mail, you might wonder when the customer replies to the inbox messages, To whose e-mail will their reply be sent? Based on this question, you can actually set the Default E-mail to receive the replies from the customer inbox mail. To set the Default E-mail to receive the customer replies, you can follow the steps below :
Step 1. Go to Setup, Click More Menu, then Choose Mail
Step 2. Go to E-Receipt, Input Company Email on Reply Mail Address
Step 3. Try to Make a Transaction on Sell
When a Customer Replies to your Receipt, the replies will be sent automatically to the saved company E-mail.