When you're about to send the Customer Receipt by using e-mail, you might wonder when the customer replies to the inbox messages, To whose e-mail will their reply be sent? Based on this question, you can actually set the Default E-mail to receive the replies from the customer inbox mail. To set the Default E-mail to receive the customer replies, you can follow the steps below :
Step 1. Go to Setup, Click More Menu, then Choose Mail
Step 2. Go to E-Receipt, Input Company Email on Reply Mail Address
Step 3. Try to Make a Transaction on Sell
Notes :
When a Customer Replies to your Receipt, the replies will be sent automatically to the saved company E-mail.
Customer E-mail Inbox :
Customer Inbox Replies :
You might also want to read these articles below :
You can send the report to the E-mail with different Period by Sending EoD, EoW, and EoM Report by Mail
If you want to send specifically per group, you can set the End of Day Report Email to Administrator
And you can also Send EOD Mail Report Manually
