When you're about to send the Customer Receipt by using e-mail, you might wonder when the customer replies to the inbox messages, To whose e-mail will their reply be sent? Based on this question, you can actually set the Default E-mail to receive the replies from the customer inbox mail. To set the Default E-mail to receive the customer replies, you can follow the steps below:

Step 1. Go to Setup, Click More Menu, then Choose Mail

Setup Company Mail

Step 2. Go to E-Receipt, Input Company Email on Reply Mail Address

Setup E-receipt replies email

Step 3. Try to Make a Transaction on Sell

Send Customer Invoice by Mail

Notes :

When a Customer Replies to your Receipt, the replies will be sent automatically to the saved company E-mail.

Customer e-mail inbox :

Customer Inbox

Customer inbox replies :

Customer Replies

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