Sometimes there are cases like Orders don't sync automatically to POS for some reason. We provide a feature that can see which orders don't sync.
This article tells how to checklist of failed orders made based on transactions from Marketplace so as not to record them into DealPOS.
Step 1. Go to Logs, then Select Order Sync Error Tab
Notes: this logs setup will show up if you already have set in each marketplace
There will be:
None (cannot do the backup)
Error (only show the backup that has error status)
Full (will show all the backups with all statuses)
Index Properties :
Column | Description |
Date | Date created of invoice |
Channel | A channel come from |
Actions | Invoice status (Create, Send, Payment, or Void) |
Number | Invoice number |
Code | Responses failed code |
You can also read these articles below :
In case you want to see your Marketplace Order Report, you can go to Report Order in Marketplace
You can also make sure your Orders is sync by using Manual Download Order feature
And you can see your stock records by using Inventory Log at Marketplace Apps
If you are a retail business owner and sell products offline and online stores. you can use DealPOS to manage products, inventory, and orders on one platform. DealPOS made it easier for you to sell omnichannel. Try DealPOS for 14 days for free now :
