Failed Order Logs

Orders form marketplace not record into DealPOS.

Christian Wijaya avatar
Written by Christian Wijaya
Updated over a week ago

Sometimes there are cases like Orders don't sync automatically to POS for some reason. We provide a feature that can see which orders don't sync.

This article tells how to checklist of failed orders made based on transactions from Marketplace so as not to record them into DealPOS.

Step 1. Go to Logs, then Select Order Sync Error Tab

Inventory Log Mode
Inventory Log Mode

Notes: this logs setup will show up if you already have set in each marketplace

There will be:

None (cannot do the backup)

Error (only show the backup that has error status)

Full (will show all the backups with all statuses)

Index Properties :




Date created of invoice


A channel come from


Invoice status (Create, Send, Payment, or Void)


Invoice number


Responses failed code

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