Sometimes there are cases like Orders don't sync automatically to POS for some reasons. We provide a feature that can see which orders that don't sync.
This article tells how to checklist of failed orders were made based on transaction from Marketplace so as not record into DealPOS.
Step 1. Go to Logs then Order Sync Error tab
Column | Description |
Date | Date created of invoice |
Channel | A channel come from |
Actions | Invoice status (Create, Send, Payment, or Void) |
Number | Invoice number |
Code | Responses failed code |
You can also read these articles below :
In case you want to see your Marketplace Order Report, you can go to Report Order in Marketplace
You can also make sure your Orders is sync by using Manual Download Order feature
And you can see your stock records by using Inventory Log at Marketplace Apps
If you are a retail business owner and sell products offline and online stores. you can use DealPOS to manage products, inventory, and orders on one platform. DealPOS made it easier for you to sell omnichannel. Try DealPOS for 14 days for free now :
