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Download Orders Manually
Download Orders Manually

Download order data from omni channel on DealPOS Omni App.

Ryandi Ibrahim avatar
Written by Ryandi Ibrahim
Updated over a week ago

Sometimes several transactions from Shopee or Other Channel are not recorded into DealPOS. It causes when the transaction in Shopee made there's products has not registered in DealPOS so as transaction become failed. Therefore, we use this feature to download all of the transactions that failed so that can be input into DealPOS automatically. Log in to DealPOS Omni to start downloading orders.

Notes :

Before downloading transactions, you need to make sure that products that were sold in Shopee have been created in DealPOS.

Step 1. Go to Orders, then Click the Download Tab

Download the order by clicking the download tab, then select the channel and date range to download.

Download Orders



Select Channel

From Channel that you want to download transactions

Enter Date Range

The range date you want to set download transactions


Show display preview transactions from Channel chosen

Step 2. Display Preview, then Click Next

Preview Orders




All transaction invoices that occur in the marketplace


The transaction that is successfully entered into the DealPOS

Wrong Status

The transaction with delivery status or payment status on DealPOS do not match the marketplace


An unsuccessful transaction entered into DealPOS

You can also check from the Reports menu on DealPOS Omni to see orders that come in from the channel, whether all of them have entered DealPOS (OK), Bad Request, or Internal Server Error as shown below :

View Channel Orders on Report Menu

Notes :

The following logs will only be available for the past 7 days.

Related Articles

If you are a retail business owner and sell products offline and online stores. you can use DealPOS to manage products, inventory, and orders on one platform. DealPOS made it easier for you to sell omnichannel. Try DealPOS for 14 days for free now :


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