In configuring marketplace integration, you need to provide Role / Access for Users from POS so that they can log in to the Before setup integration with Shopee / Tokopedia / WooCommerce at, you should create 1 user for Marketplace, you can name it "Marketplace". This user should be given full access to its group so the user can access all menus on DealPOS.

Step 1. Add a new Group on the user menu

Example: I create a group by the name Marketplace.

Create a new Group for Marketplace

Step 2. on Group form Access setting For Marketplace select full access then Save

Setup Roles Access

Turn On Marketplace Access

Step 3. Create New users for marketplaces then save

On new user config select group marketplace and assign outlet for User.

Grant Outlet Permission

The username that you assign to the is as shown below will provide a history of making invoices with the username set on :

Change Username with Marketplace

This is an example of an invoice made from, it will match the username set in the Channel menu > POS.

Order History shows Marketplace User

Important notes: In our latest update of, a warning notification will now appear if the user used to login does not have the required roles:

Missing role warning notification

You might also like to read these articles below:

If you are a retail business owner and sell products offline and online stores. you can use DealPOS to manage products, inventory, and orders on one platform. DealPOS made it easier for you to sell omnichannel. Try DealPOS for 14 days for free now :


Did this answer your question?