The Park Order feature allows users to save orders before payment. Typically, the Park Order feature is used when a buyer has not decided when a particular order will be paid. Therefore, the cashier will save the order until the buyer decides to make the payment.
DealPOS provides a prevention feature for users to prevent unauthorized deletion of parked orders and also to minimize errors, ensuring that accidental deletion of Park Orders does not occur. Therefore, users require an additional authorization key in the form of a coupon to delete the parked orders.
Check out the article below for the necessary steps to follow!
I. Limiting Access to Deleting Park Orders
In this section, you will be guided to activate the security feature for deleting Park Orders, where you are required to use a coupon to be able to remove queues from Park Orders.
Step 1. Go to Setup, Click More Menu, then Choose Application
Step 2. Go to Park & Retrieve Tab, Enable Feature, then Click Save
If you want to know the other configuration of Park Orders, you can access the following link Park Orders Configuration.
II. Generate Authorization Coupon
Step 1. Go to Promotion, then Click Add Button
Step 2. Choose Generate Type
You can generate coupons using two different systems, manually and automatically.
In this automatically generated type, the system will generate the coupon code; users simply need to input the total number of coupons they want to create and the number of digits for the coupon code.
Step 3. Choose Coupon Type
Choose coupon type "Parked Deletion - Authorization Code to Enable Delete Parked Order".
Step 4. Set Coupon Usage Limit, Start Date, & Expired Date
Add coupon usage limit
(Fill "0" for Unlimited)
Add start date for coupon activation
Add expired date coupon
(Blank = No Expiration)
Add a coupon description
The start date and expiry date are optional; you can set them or leave them blank.
Step 5. Set Coupon Restriction (Optional)
You can restrict the coupon to be used only at specific outlets and with other limitations. These restrictions are optional, so they can be implemented or not, depending on the store's system.
Choose which outlet can apply the promotion coupon.
Select which customer can apply the promotion coupon.
Step 6. Save Coupon
On this occasion, let's try simulating the creation of an authorization coupon with the coupon code "DELETE-PARK-ORDER" (as seen in the image).
Step 7. Check New Coupon
III. Delete Parked Order by Coupon
After enabling the Park Order Deletion feature and creating the authorization coupon to delete Park Orders, you can now try using that authorization coupon.
Step 1. Go to Sell, Click More Actions, then Choose Retrieve
Step 2. Check Parked Orders Queue
There is no button to delete in the Parked Orders queue.
Step 3. Go Back to More Actions, then Choose Coupon
Step 4. Type Coupon Code, then Click Ok
Step 5. Check Parked Orders Queue
Look for the "X" button, you now have authorization to delete Parked Orders.