Prevent Overselling

Avoid Negative Inventory by Reading the Available Stocks

Teguh Warsono avatar
Written by Teguh Warsono
Updated over a week ago

Overselling is a condition where the number of orders we receive doesn't match the existing stock, then some customer orders must be canceled. To prevent overselling when making sales transactions, we provide a configuration to limit or restrict the sales if the orders made are already more than the product's stock. This case usually happens when selling in multichannel marketplaces and offline stores. To activate the configuration, you can see the explanation below.

I. Configuration

Step 1. Go to Setup, Click More Menu, Select Module

Prevent Overselling - Setup

Step 2. Go to Tab Sell, Change Overselling Validation to Yes

Prevent Overselling - Sell Configuration
Prevent Overselling - Overselling Validation Configuration

In order to work, the Negative Inventory feature must be Disabled

Prevent Overselling - Additional Requirements

II. How It Works

Step 1. Re-Check Any Product Inventory

For example, here I have a boots product with size 37, which has a stock of 5:

Prevent Overselling - Current Stock

Step 2. Try to Make a Transaction with Fulfillment Later

Then try to Sell 3 pcs with Fulfillment Later

Input Sell with Fulfillment Later

Prevent Overselling - Set Fullfilment to Later

Step 3. Re-check Product Inventory

Then the stock will now be: On Hand 5, Allocated 3, and Available 2

Prevent Overselling - Stock changes to Allocated

Step 4. Setting Overselling Validation

If we set Overselling Validation "No", then we will still be able to sell products that exceed the available stock.

Prevent Overselling - Overselling Validation set to "No"

Step 5. Re-check the Changes

For example, Sell 3 pcs again and the goods are immediately sent/out, then later in stock, it will be a minus so that when the goods that were not sent will be sent to the customer, there will be customers who cannot send the goods.

Prevent Overselling - Overselling Validation "On"

Step 6. Check another Overselling Validation

If overselling is turned on, where the condition for boots is 37, the stock is 2, so if I try to sell 3 more it won't work.

Overselling Feature
Prevent Overselling - Stock will not be enough
Prevent Overselling - Overselling Validation/Restriction work successfully

Tutorial Video: Prevent Overselling

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