Overselling is a condition where the number of orders we receive doesn't match the existing stock, then some customer orders must be canceled. To prevent overselling when making sales transactions, we provide a configuration to limit or restrict the sales if the orders made are already more than the product's stock. This case usually happened when selling in multichannel marketplaces and offline stores. To activate the configuration, you can see the explanation below:
Table of Contents:
I. Configuration
Step 1. Go to setup, then click more menu-module
Step 2. Click tab sell and select yes at overselling validation
In order to work, negative inventory must be no
II. How it works
Step 1. For example, here I have a boots product with size 37, which has a stock of 5
Step 2. Then I try to sell 3 pcs with later delivery
Step 3. Then the stock will now be on hand 5, allocated 3, and available 2
Step 4. If we set overselling validation "no", then we will still be able to sell products that exceed the available stock
Step 5. For example, I sell 3 pcs again and the goods are immediately sent/out, then later in stock, it will be a minus so that when the goods that were not sent will be sent to the customer, there will be customers who cannot send the goods.
Step 6. If overselling is turned on, where the condition for boots is 37, the stock is 2, so if I try to sell 3 more it won't work
Video Tutorial Prevent Overselling
You might also like to read this article:
For an explanation regarding the allocated product: Allocated Inventory: Reserved Inventory
To check products with negative stock: How to See Negative Inventory
To manage products better, maybe you can check the following articles: Product Inventory Management
