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Sell Product with Shipping / Fulfillment Later
Sell Product with Shipping / Fulfillment Later

Learn how if a customer makes a down payment on products and the products will be sent after the customer paid the remaining payment.

Ridho Alamsyah avatar
Written by Ridho Alamsyah
Updated over a week ago

Layaway Inventory is a process that allows customer invoices to be made before the products are sent. You can update the Fulfillment status when the item is being sent from your store or warehouse to the customer or recipient's address. This process usually happens when a customer makes a transaction with Down Payment, so the customers will not going to receive the products until the payment is complete. To make the sales transactions with layaway inventory, you can follow the steps below.

Step 1. Make a Sales Transaction, then Click Fulfillment

To make a sales transaction with layaway inventory, you have to make sure that the name and the data of your customer are filled in the customer search bar because it is a must when making a sales transaction with layaway inventory to identify which customers making the down payment. After you've input the customer's data, then click on the Fulfillment.

Make a Sales Transaction

Step 2. Change Fulfillment to Later

Change the Fulfillment status into Later (shipped to customer address).

Change Fulfillment to Later

Notes :

On the Later Recipient Form, you can input different recipients if the recipient is not the same as the customers who have ordered the product.

Step 3. Pay Transaction

Input the Down Payment amount when paying the customer invoice.

Pay Transaction

After you've set the Fulfillment status to be sent later, you can input the Down payment amount for the first payment that the customer had paid. Click ok when you've done.

Step 4. Go to Orders, then Click Unpaid Invoice Number

Go to the Orders menu and find your current customer invoice number then you can click on it. The payment shows Partial status which means the invoice is not fully paid yet. The Fulfillment status is also unsent because the seller keeps holding the products until the customer has paid the remaining payment.

Click Unpaid Invoice Number

Step 5. Add Payment

Click on Add button on the payment form in customer invoice detail to fill the remaining payment.

Add Payment

Step 6. Input Amount to Pay

Input Amount to Pay

Step 7. Click Send in Fulfillment Form

After you've done inputting the remaining payment from the customer, now you can set the fulfillment status to be sent. To set the fulfillment status to be sent, you can click Send button on the Fulfillment form in the customer invoice detail as seen in the image below :

Click Send in Fulfillment Form

Step 8. Click Add to Send Products

When you clicked the Send button from the fulfillment form, you will be directed to the Outbound Logistic Form. Fill in the note and the courier if you need it. Then, click add button.

Click Add to Send Products

Step 9. Recheck Fulfillment Status on Orders

Go to Orders, check the customer invoice's Fulfillment and Payment statuses. The Fulfillment status will be set to Sent and the Payment status will be set to Paid when you've completed the steps above.

Recheck Fulfillment Status on Orders

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