When you're using our web services such as the POS web services or the Marketplace App web services you might wonder if there's some delay or slow loading time when processing the page from the services. You can see the status page on DealPOS Status to see the detailed information about the status of our services whether it is down or not. You can follow the steps below to see the status page on DealPOS Status :
Step 1. Go to DealPOS Status
Step 2. Check Uptime Status Percentage
You can see the uptime status percentage from service in the Uptime menu
As you can see in the image above, it shows you that all of the .com app services and .com database services (all of the dealpos account with .com domain) is currently in 100% state, which means all the dealpos account with .com domain loading process is on it best condition and didn't have any server issues.
Step 3. Check Overall Uptime
You can see the overall uptime in the Overall Uptime menu
As you can see in the image above, the overall uptime status from time to time is above 90%, which means the overall uptime status from all our services from time to time is in the best condition.
Step 4. Check Last 7 Days Status
You can see the last 7 days status update from certain services in the Status Updates menu.
As you can see in the image above, there was some status down from our marketplace app services for 1 minute. So whenever you feel the loading page from marketplace.dealpos.app is a bit slow, you can see that there's some down status in the status updates page.
You might also like to read these related articles :
When you find trouble when downloading marketplace invoice order, you might see the article here : Common Errors in Downloading Marketplace Orders
When you find an error when trying to upload customer invoce to Jurnal ID, you might see the article here : Common Upload Error Fail Solution
You might want to clear the web browser cache after DealPOS update, to clear the browser cache you can read this article : Clear Browsing History on Google Chrome
For more article collections about DealPOS Troubleshooting, you can see this article collections : DealPOS Troubleshooting
