When making the sales transaction, we can automatically print the customer invoice after we click the pay button in the Sell menu. Besides making customer invoice prints after making a sales transaction, we can also reprint the previous customer invoice in the Orders menu. This reprint action can also be restricted for some user groups. So we can set up which user group can do the reprint transaction after Sell or Orders menu.
I. Reprint Roles Active
Step 1. Go to Users (Groups Tab), then Select Group
Go to the User menu, click on the Group tab, and click on the Group that we want to be able to make a reprint from the Orders menu.
Step 2. Click Edit, go to the Global roles and Activate Reprint Roles
Step 3. Go to Sell menu and make Sales Transaction
Reprint after Sell activated
Step 4. Go to Orders then Recheck Reprint Button on Invoice Detail
On the Orders menu, we can see the Invoice print button will appear on that user as well
II. Reprint Roles Not Active
Presuming we don't have the Reprint roles in our user's group. We can see the example scenario from how the reprint invoice action cannot be done when we try to reprint from the after Sell and Orders menu.
Step 1. Check Reprint after Transaction
Step 2. Go to the Orders menu, open the Previous customer invoice numbers detail
Notes:
This feature is also applicable to the supplier bill.
Step 3. Reprint Customer Invoice Period
You can still reprint the customer invoice within 3 minutes, or you can try adjusting the configuration by following this article Activate Invoice Reprint Feature for Limited Time.
Notes:
The number is measured in seconds.
Related Articles
You can set the cash drawer to be automatically open when printing invoices. To set up the cash drawer, you can see this article: Auto Eject Cash Drawer After Printing
You must install the driver if you're using a receipt printer Epson TM-220D, to install the driver you can follow the steps in this article: How to Setup Printer Epson TM-T220D Series
You can also print bulk invoices in one receipt paper, to print bulk invoices you can see this article: Print Bulk Invoice
If you only want certain users to be able to print the receipt copy from a previous transaction, you can follow this article: Add Copy Label on Re-Print Receipt
DealPOS is an online point-of-sale (POS) application specifically designed for retail businesses in categories like Fashion, Minimarkets, Electronics, Fresh Food, and Building Material Stores.
With DealPOS, you can manage both online and offline store inventory in real-time on a single platform. You can also sell through omnichannel (offline and online) as DealPOS integrates with marketplaces (Shopee, Tokopedia, TikTok Shop, Lazada) and instant web stores (Shopify and WooCommerce).