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Renew Tiktok Shop Authorization
Renew Tiktok Shop Authorization

How to renew your tiktok shop authorization

Christian Wijaya avatar
Written by Christian Wijaya
Updated over a week ago

When you integrate DealPOS with the Tiktok Shop Channel, authorization needs to be renewed within a certain period of time (according to what was selected at the start of authorization). If the authorization has expired, the order and stock synchronization process will not continue because the authorization has expired.

When you do a channel test on a TikTok Channel whose authorization has expired, the system will display an error message like the one below.

Refresh Token Error Message

The solution is that you have to re-authorize the TikTok Shop channel. You can check how to do this in the steps below.

Step 1. Go to Channel, then Click On TikTok Shop Channel

Click TikTok Channel

Step 2. Click On + Button

Click On + Button

Step 3. Choose Shop Region, then Click Next

You should log into the Tiktok Shop (Seller Account) before choosing the shop region.

Login to TikTok Seller

Choose the region continent. For example, my shop is from Asia Continent (Indonesia).

Choose Continent

Choose Indonesia Region.

Choose Country

Step 4. Click Authorise

Click Authorise

After clicking the "authorise" button, this pop-up will appear.

Channel was Authorized

Step 5. Click Add to My Channel

Add to My Channel

Step 6. Try to Test on TikTok Channel

Test on TikTok Channel

Notes :

We recommend downloading orders from the previous date to make sure that all of the orders are synchronized.

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