When integrating DealPOS with the TikTok Shop Channel, authorization must be renewed within a specified timeframe, as determined during the initial setup. Should this authorization expire, the synchronization of orders and stock will cease.
Consequently, performing a channel test on a TikTok Channel with expired authorization will result in the system displaying one of the following error message.
Please refer to the article below about more details, how to re-extend Tiktok token expiration.
Step 1. Navigate to the Channel Menu and Click Tiktok Channel
Step 2. Click Edit Button then Select Authorization
Step 3. Select Region and Sign In
Step 4. Install and Authorize
Step 5. Click Add to My Channel
Then click the Test button. Once the pop up notification show Success notification, you have successfully renew Tiktok authorization.
Note:
For the previos transactions that hasn't been synch into DealPOS, please conduct Download Orders.
Related Articles:
To renew Shopee channel authorization. Please refer to the article link below: Renew Shopee Authorization
To learn more details about Tiktok order flow in DealPOS. Please refer to the article link below:
To download orders from TikTok. Please refer to the article link below:
DealPOS is an online point-of-sale (POS) application specifically designed for retail businesses in categories like Fashion, Minimarkets, Electronics, Fresh Food, and Building Material Stores.
With DealPOS, you can manage both online and offline store inventory in real-time on a single platform. You can also sell through omnichannel (offline and online) as DealPOS integrates with marketplaces (Shopee, Tokopedia, TikTok Shop, Lazada) and instant web stores (Shopify and WooCommerce).
