Some DealPOS users have experienced transactions or invoices from DealPOS not recorded in Jurnal. This can happen for some reasons, such as product codes or stock not being synchronized. It can also be due to differences in outlet names. If you have configured channels like this:
And, if you change the name of the Outlet in DealPOS, the settings in Jurnal App are not updated automatically, so it has to be reconfigured to update. Below are the steps for updating the outlet name in Jurnal App:
Step 1. Login to Jurnal App
Step 2. Click Outlet Menu then Click One of the Outlet
Step 3. Change Outlet Name to Newest Outlet Name then Save
Outlet1 Change to Outlet5
Congratulations! The outlet name in the Configure Jurnal App has been updated with the latest outlet name. You can try to download the invoice which previously could not be automatically uploaded.