On the Order-Filter, you can refine your customer invoices search methods in different ways by using the Number Filter Comparator feature depending on the number of invoices you want to check. We created this feature to prevent timeouts when searching for the invoices. For example, if you have more than a hundred or a thousand transactions, the search may be delayed, potentially causing a timeout. This feature helps you to avoid such errors.

To use the number filter comparator in the Order menu you can follow the steps below

I. How to User Filter Comparator

Step 1. Go to the Orders menu and then choose the filter button

Step 2. You can check on 'Number Filter Comparator'

Example: Number Invoice INV24/02/21/0043

Comparator	Keyword	Description	Response
Is	INV24/02/21/0043	Search results are based on characters that exactly match the keyword.	Fast
StartsWith [Default]	INV24/02	Search results are based on the first few characters in the keyword.	Fast
EndsWith	21/0043	Search results are based on the last few characters in the keyword.	Slow
Contains	24/02/21	Search results are based on the characters contained in the keywords being searched for.	Slow

II. How to set up the Default Comparator

Step 1. Go to Setup, click More Menu, and choose Module

Step 2. Click Tab Orders, Change the Number Query Comparator, and Save the Configuration

[Tutorial Video] Using Number Filter Comparator to Search Invoice

For detailed order flow status in Shopee, you can check this article Shopee Order Status Flow in DealPOS
Check this article to find out the promotion scenario from Shopee that already handled on DealPOS Shopee Promotion into DealPOS
To update Shopee Authorization, check this article Renew Shopee Authorization

DealPOS is an online point-of-sale (POS) application specifically designed for retail businesses in categories like Fashion, Minimarkets, Electronics, Fresh Food, and Building Material Stores.

With DealPOS, you can manage both online and offline store inventory in real-time on a single platform. You can also sell through omnichannel (offline and online) as DealPOS integrates with marketplaces (Shopee, Tokopedia, TikTok Shop, Lazada) and instant web stores (Shopify and WooCommerce).