Loyalty Point is a promotion in the form of reward points given to customers who constantly buy a product that you sell. These points can be exchanged for the discount in the next transaction.
DealPOS has feature that allows you to use verification when a customer want to use their Loyalty Point by Requesting the OTP (one time password). The OTP Verification prevent your cashier to use the customer loyalty point without customer's permission. The OTP will be sent to the customer's mobile phone/email that is already registered to the customer contact. You can follow the steps below to configure the OTP Verification for redeeming the Loyalty Point
I. How to Setup
Step 1. Go to Setup Menu and Click More menu, then Choose Application Loyalty
Step 2. Choose Application, Loyalty, and then go to Redeem, click 'Yes' on OTP Verification Redeem Point.
II. Verify Via WhatsApp
Step 1. Use the Loyalty Point on Sales Transactions
Step 2. Choose Verify Via WhatsApp
Next, we will be asked to enter the OTP code sent to WhatsApp.
Step 3. Open your WhatsApp and then Check the OTP Code
Step 4. Fill OTP Code on Redeem Point then Click Confirm
III. Verify Via Email
Step 1. Use the Loyalty Point on Sales Transactions
Step 2. Choose Verify Via Email
Next, we will be asked to enter the OTP code sent to Email
Step 3. Open your Email and then Check the OTP Code
Step 4. Fill OTP Code on Redeem Point then Click Confirm
Related Articles
Configuration of Loyalty Point and use on sell menu: Member Point (Loyalty Program)
List of Loyalty Point Report and Current Balance: Loyalty Point Report and Current Balance
Set product rewards with loyalty payments: Product Rewards with Loyalty
DealPOS is an online point-of-sale (POS) application specifically designed for retail businesses in categories like Fashion, Minimarkets, Electronics, Fresh Food, and Building Material Stores.
With DealPOS, you can manage both online and offline store inventory in real-time on a single platform. You can also sell through omnichannel (offline and online) as DealPOS integrates with marketplaces (Shopee, Tokopedia, TikTok Shop, Lazada) and instant web stores (Shopify and WooCommerce).