Managing transaction edits can be complicated once a discount is in the mix. This article explores the specific limitations that arise when a coupon is applied to an order. This limitation is applied to keep the calculation of the total amount and discount clear and accurate.
I. Make Transactions in Sell Menu
Step 1. Navigate to sell menu
Input products to sell cart
Step 2. Apply coupon
Click the following link to learn more details about Promotion Coupon
After applying the coupon the discount will be shown and applied to the selected product
Step 3. Edit the Transasction
Now if we try to edit the transaction for example we change the product's quantity from 3 to 2
There will be a pop-up notification that says the shopping cart is locked, so the transaction cannot be edited. This is to ensure that the transaction amount and discount are clear and consistent.
II. Remove Promotion Coupon
Therefore if you want to edit the transaction, you have to remove the coupon first. Please follow the instructions below to remove the coupon.
Step 1. Click More Actions
Step 2. Click Remove
Step 3. Coupon has been removed
Once the coupon is removed the associated discount will also be cleared
Step 4. Edit the Transaction and Re-apply the Coupon
Change the quantity to 2 and then re-apply the coupon.
Step 5. Pay to Complete the Transaction
Related Articles:
To create coupon manually using Excel. Please refer to the following article link: Bulk Input Promotion Coupon Code
To generate access coupon for cashier with limited access. Please refer to the following article link: Full Sales Access for Cashier Using Coupon
To delete sell cart for cashier with limited access. Please refer to the following article link: Delete Cart Item Using Promotion Coupon
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